For several years both my parents and my father's business numbers were the same. It only changed when they moved away.
I remember one time my mom took a call for a no heat I guess, the customer's phone number was the same exact except the last number. I asked her when she hung up if she had people call with numbers like that. She said yes, in fact a lot of customers give the business phone number.
I had a couple of weekends when I had to act like a secretary. Both weekends were when my parents were gone, before and after the on-call periods from Oct-Apr. Turned out on the weekends I had the same rights mom does to get the other employees to go out and check out what's wrong. I didn't know that, costing dad one of his best customers. I found out after they got home.
The second time an employee tried to take care of it, but I don't know what happened, because it didn't sound like we did that kind of work, especially when the guy wanted a paper and pen.
I remember one time my mom took a call for a no heat I guess, the customer's phone number was the same exact except the last number. I asked her when she hung up if she had people call with numbers like that. She said yes, in fact a lot of customers give the business phone number.
I had a couple of weekends when I had to act like a secretary. Both weekends were when my parents were gone, before and after the on-call periods from Oct-Apr. Turned out on the weekends I had the same rights mom does to get the other employees to go out and check out what's wrong. I didn't know that, costing dad one of his best customers. I found out after they got home.
The second time an employee tried to take care of it, but I don't know what happened, because it didn't sound like we did that kind of work, especially when the guy wanted a paper and pen.
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