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Pall Mall, Escort, etc. are brands of cigarette.
SC: What do you have in Pall Mall?
Me: The slims in 20s or the regular 30s.
SC: Give me the regular 20s.
Me: We don't have those.
SC: OK, Escort, what do those come in?
Me: 20s, 25s or 35s.
SC: Give me the 30s.
Me: They don't come in 30s, it's 25s or 35s.
SC: What about Longbeach 35s?
Me: Longbeach are 20s, 30s or 40s.
SC: Not 35s? How about Dunhill in the 30s?
Me: We only have 20s or 25s.
SC: Just give me a pack of Pall Mall blue slims in the 20s.
(at this point I was grateful that at least he didn't ask for Dunhill International, which we don't carry)
SC: What do you have in Pall Mall?
Me: The slims in 20s or the regular 30s.
SC: Give me the regular 20s.
Me: We don't have those.
SC: OK, Escort, what do those come in?
Me: 20s, 25s or 35s.
SC: Give me the 30s.
Me: They don't come in 30s, it's 25s or 35s.
SC: What about Longbeach 35s?
Me: Longbeach are 20s, 30s or 40s.
SC: Not 35s? How about Dunhill in the 30s?
Me: We only have 20s or 25s.
SC: Just give me a pack of Pall Mall blue slims in the 20s.
(at this point I was grateful that at least he didn't ask for Dunhill International, which we don't carry)