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Civil Customer Complaint
Old 09-20-2006, 04:09 AM
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purplecat41877 purplecat41877 is offline
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Join Date: Jul 2006
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Talking Civil Customer Complaint

The other day, a customer returned some organic milk that went bad. It wasn't the first time this happened to him so he asked for a manager. I called the dairy manager who eventually came up to the service desk. The customer informed the dairy manager of the situation and the dairy manager handled the situation.

The customer mentioned that he didn't like complaining. The dairy manager mentioned that sometimes complaining is necessary.
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