I'm working at the returns desk today. My desk faces the front door.
When a man pushes a huge cart-o-stuff up to my desk.
I immediatly suspect that he is Not a Customer as he has not entered through the doors with a very Large and very Loud cart that he has pushed up to my counter. Rather, he has appeared in front of me from already Inside the Store.
I see that one of my managers has noticed this also and is making a few discreet phone calls.
Me: Hello there Mr. Not a Customer. How may I help you today?
NaC: I want to return this Cart-o-Stuff.
Me: May I see your receipt?
NaC: Yep, got it right here. (he hands it over)
wow, maybe my spidey senses are failing me. Still...I'm stalling...chat him up, work the computer slowly, etc...but turns out I didn't have to because...
Me: Oh, dear, I'm so sorry sir...but I can't take these items back...they have already been returned.
NaC: *blink* Um...no they haven't.
Me: Yes...see here? It says "Insufficiant Quantity" Someone has already returned these exact same items on this exact same receipt.
NaC: Well...I don't know how that is possible....I have the reciept and I want cash back...but....um....I'll take store credit instead.
Me: Um...NO.
NaC: Can't you just run it as an no recipt return?
Me: No, sir, I will not take back items that Have Already BEEN Returned. I'm not going to do that.
The NaC starts to give me some grief over this and I say something about how I understand that you're upset let me get a manager lets call him BB for back bone.
BB: (After listening to man's story) Uh huh. I see. So, sir, can you tell me which door you entered the store through?
NaC: Oh, uh, ummm....(looks at the front door, at me, at the cart, at the door)...oh I, I um came in through the back.
BB: Oh, ok, we just need to do a little checking on that, should only take a few minutes and then we can get this sorted out.
NaC: Oh....I forgot something I needed to get, I'll be right back.
and he starts wandering through out the store with various employees keeping an eye on him. After about 10 minutes of this he decides to make his break for it,
comes back around to the customer service desk....grabs the cart and heads for the exit doors...which are only entrance doors...so they don't open and he realizes he can't get out that way, so he abandons the cart and runs down to the actual exit for his escape.
silly rabbit.
Say...is there a place here that I'm missing for stupid sucky criminals?
When a man pushes a huge cart-o-stuff up to my desk.
I immediatly suspect that he is Not a Customer as he has not entered through the doors with a very Large and very Loud cart that he has pushed up to my counter. Rather, he has appeared in front of me from already Inside the Store.
I see that one of my managers has noticed this also and is making a few discreet phone calls.
Me: Hello there Mr. Not a Customer. How may I help you today?
NaC: I want to return this Cart-o-Stuff.
Me: May I see your receipt?
NaC: Yep, got it right here. (he hands it over)
wow, maybe my spidey senses are failing me. Still...I'm stalling...chat him up, work the computer slowly, etc...but turns out I didn't have to because...
Me: Oh, dear, I'm so sorry sir...but I can't take these items back...they have already been returned.
NaC: *blink* Um...no they haven't.
Me: Yes...see here? It says "Insufficiant Quantity" Someone has already returned these exact same items on this exact same receipt.
NaC: Well...I don't know how that is possible....I have the reciept and I want cash back...but....um....I'll take store credit instead.
Me: Um...NO.
NaC: Can't you just run it as an no recipt return?
Me: No, sir, I will not take back items that Have Already BEEN Returned. I'm not going to do that.
The NaC starts to give me some grief over this and I say something about how I understand that you're upset let me get a manager lets call him BB for back bone.
BB: (After listening to man's story) Uh huh. I see. So, sir, can you tell me which door you entered the store through?
NaC: Oh, uh, ummm....(looks at the front door, at me, at the cart, at the door)...oh I, I um came in through the back.
BB: Oh, ok, we just need to do a little checking on that, should only take a few minutes and then we can get this sorted out.
NaC: Oh....I forgot something I needed to get, I'll be right back.
and he starts wandering through out the store with various employees keeping an eye on him. After about 10 minutes of this he decides to make his break for it,
comes back around to the customer service desk....grabs the cart and heads for the exit doors...which are only entrance doors...so they don't open and he realizes he can't get out that way, so he abandons the cart and runs down to the actual exit for his escape.
silly rabbit.
Say...is there a place here that I'm missing for stupid sucky criminals?
Comment