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In person:
I'm replacing a cw, who is helping a sc. SC is right in front of us so she can hear what we are saying.
cw: dmfan, I'm helping this lady find a book on domestic violence, when the man is a victim. So far I havn't found anything.
me: ok, I'll finish it up.
me: *looking in the catalog*
sc: I'm looking for book on domestic violence, when the man is a victim.
me: yes, my cw told me.
me: *looking under spousal abuse, man abuse, other terms* Sorry, I'm not finding anything. I'm going to give you the call no. for domestic violence, and you can look for chapters on violence against men.
sc: But sc: I'm looking for book on domestic violence, when the man is a victim.
me: both me and my cw didn't find anything. The call number I gave you is for books on domestic violence. You will find something on abuse against men.
Of course the idiot didn't bother to go to that area.
On phone:
sc: yeah, I called earlier and talked to you [note, he did not talk to me] about a book on Irvington. And I wanted to know if it's there.
me: ok, I don't know if you mean the G branch on Irvington or you want a book from our library.
sc: yeah, it's the library on Irvington. The title of the book is Grief and Grieving.
me: alright, do you have the author's name.
sc: no, I told the librarian that I was driving and I didn't have paper and pencil. I wanted the call no. The librarian said that the library on Irvington would have it.
me: Actually, the librarian would have told you it was at the G branch, not the library on Irvington. Let me look this up *look up book* sorry, I can't find the book.
sc: it's a famous book, it's well known.
me: What information did you give the librarian where she found the book? [I was thinking, maybe he saw it on tv?]
sc: I know a priest who recently died and blah blah blah...
me: ok, I can't find a book by that title but you can call the G branch when they open at 1 and ask them what books they have on grief and they will tell you.
sc: I don't want to go to G branch without a call no.
me: The people at G branch will tell you what they have.
sc: uh, ok.
Actually, the phone call was more convoluted then I presented. I could have looked up any no. but I already spent way too much time with the guy.
I'm replacing a cw, who is helping a sc. SC is right in front of us so she can hear what we are saying.
cw: dmfan, I'm helping this lady find a book on domestic violence, when the man is a victim. So far I havn't found anything.
me: ok, I'll finish it up.
me: *looking in the catalog*
sc: I'm looking for book on domestic violence, when the man is a victim.
me: yes, my cw told me.
me: *looking under spousal abuse, man abuse, other terms* Sorry, I'm not finding anything. I'm going to give you the call no. for domestic violence, and you can look for chapters on violence against men.
sc: But sc: I'm looking for book on domestic violence, when the man is a victim.
me: both me and my cw didn't find anything. The call number I gave you is for books on domestic violence. You will find something on abuse against men.
Of course the idiot didn't bother to go to that area.
On phone:
sc: yeah, I called earlier and talked to you [note, he did not talk to me] about a book on Irvington. And I wanted to know if it's there.
me: ok, I don't know if you mean the G branch on Irvington or you want a book from our library.
sc: yeah, it's the library on Irvington. The title of the book is Grief and Grieving.
me: alright, do you have the author's name.
sc: no, I told the librarian that I was driving and I didn't have paper and pencil. I wanted the call no. The librarian said that the library on Irvington would have it.
me: Actually, the librarian would have told you it was at the G branch, not the library on Irvington. Let me look this up *look up book* sorry, I can't find the book.
sc: it's a famous book, it's well known.
me: What information did you give the librarian where she found the book? [I was thinking, maybe he saw it on tv?]
sc: I know a priest who recently died and blah blah blah...
me: ok, I can't find a book by that title but you can call the G branch when they open at 1 and ask them what books they have on grief and they will tell you.
sc: I don't want to go to G branch without a call no.
me: The people at G branch will tell you what they have.
sc: uh, ok.
Actually, the phone call was more convoluted then I presented. I could have looked up any no. but I already spent way too much time with the guy.
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