How to: Nearly get locked in a store overnight

[Irving Patrick Freleigh]

1. Dash through the doors a couple minutes before close to purchase vital household and/or life-saving essentials such as...a Scrabble game and a pillow pet

2. Somehow elude the notice of the salesfloor people walking off the floor looking for customers.

3. Emerge at the registers as the manager on duty is paging all clear for the night. This requires the cashier, who is closing down her till for the night, to set up and re-open her register.

4. Find out you're a couple bucks short, but no problem! You can get more money, either from somebody inside the strip mall (which is closed for the evening), or from an ATM in said strip mall. I dunno, I don't go in the strip mall.

5. Everybody is kept waiting for you to get said money because manager on duty (Peacock, for those of you scoring at home) said it's okay.

I ended up leaving work ten minutes after close. The three people at the front end probably ended up staying half an hour late each.

[Raveni]

Did the elusive sucktomer come back? Kinda scared about the urgency of those choices...

[Irving Patrick Freleigh]

Dunno, I was gone by then. If I see any of the people who had to stay later I will ask them tonight.

[eltf177]

I'm sure the customer's 'urgent' purchase more than made up for the extra O/T, not to mention the disruption of your fellow employee's schedules...

Buy a clue, Peacock!

[Dreamstalker]

Peacock and Shithead must be related somehow; SH has done this more than once, including believing an SC when he said that the website said we're open until 10 on Sundays (never were, never will be--town bylaw).

I wish the night crew chief was allowed to make good on his threats to put dawdlers to work.

[dalesys]

... put dawdlers to work.

Filler in the baler?

[wolfie]

No, Dalesys, that would be a waste. I'd suggest buffers (typically rubber blocks, found on both sides of the dock plate) or wheel chocks at the loading dock. Is this store big enough to have a night crew dealing with deliveries and stocking?

[Irving Patrick Freleigh]

She did come back. Nearly half an hour after I left. Apparently she also had a couple articles of clothing she had to pass on for lack of funds.

There were at least three people who wound up leaving an hour later than they should've.

[Monterey Jack]

There are certain benefits to getting locked in a store overnight...

[eltf177]

She did come back. Nearly half an hour after I left. Apparently she also had a couple articles of clothing she had to pass on for lack of funds.

There were at least three people who wound up leaving an hour later than they should've.

This is beyond messed up. Corporate needs to do something about this, a huge loss and ticked-off employees.

Well, the latter is no issue as management doesn't care. But the first...

[sms001]

... a huge loss ....But the first...

But they made the customer HAPPY! And she'll tell three people and they'll tell three more and before you know it there will be thousands of custy's making trivial after hours purchases that net in the negative after labor costs are accounted for and we'll all be rich beyond our wildest dreams of avarice and ....

Wait.

sumpin' aint' addin' up here.....

[drjonah]

Actually January is probably the only time of year corporate bean counters care about payroll. All the suits and upper management want their giant bonus for keeping payroll under a certain dollar amount so events like this will cause hours to get slashed across the board for the last 2 weeks.

[Dreamstalker]

I'd suggest buffers (typically rubber blocks, found on both sides of the dock plate) or wheel chocks at the loading dock. Is this store big enough to have a night crew dealing with deliveries and stocking?

Yup. I suspect we need both. Or a long flexible item to unjam the compactor, or mobile stepladder, or...

But they made the customer HAPPY! And she'll tell three people and they'll tell three more and before you know it there will be thousands of custy's...

This is what Shithead always trots out when asked why he did something that doesn't make sense (such as giving a freebie to some old bat that caused an awesome, sweet cashier to cry and made me see red). He makes a great fanfare of the fact that he was in retail since he was 10. And? Customer service that worked in the 70s (or the 50s/earlier, as he says his dad trained him) doesn't work now.

[eltf177]

But they made the customer HAPPY! And she'll tell three people and they'll tell three more and before you know it there will be thousands of custy's making trivial after hours purchases that net in the negative after labor costs are accounted for and we'll all be rich beyond our wildest dreams of avarice and ....

Wait.

sumpin' aint' addin' up here.....

Boy, this hits way too close to home...

Actually January is probably the only time of year corporate bean counters care about payroll. All the suits and upper management want their giant bonus for keeping payroll under a certain dollar amount so events like this will cause hours to get slashed across the board for the last 2 weeks.

Agreed. Either way it's the employees who lose.

[XCashier]

Customer service that worked in the 70s (or the 50s/earlier, as he says his dad trained him) doesn't work now.

Of course not; customers back then still had this thing called a "conscience". Most of them wouldn't dream of doing back then the nonsense they pull now.