I work for the phone company. I don't care where you live... it can be a houseboat, a cabin in the woods or a cardboard box under a bridge. If you have a valid address and our techs can work it, we will set you up. (note: the box under the bridge probably doesn't have a valid address)
So I really don't care that you are clearly in an illegal suite. We know it's illegal because our address team told us the municipality says no suites are registered. So no, we can't change your address to unit 2. We can't. You're not registered. How do you get registered? Dude, you're talking to an agent from Guatemala! How would they know? I live in Canada and I don't know! (don't care to google it for you either) Besides, your landlord needs to do that. They SHOULD have done it before you moved in.
My advice? Stop bothering the phone company until you're properly registered or we might google 'how to report an illegal suite'. If our attempts to add the address hasn't done that already. (probably has)
So I really don't care that you are clearly in an illegal suite. We know it's illegal because our address team told us the municipality says no suites are registered. So no, we can't change your address to unit 2. We can't. You're not registered. How do you get registered? Dude, you're talking to an agent from Guatemala! How would they know? I live in Canada and I don't know! (don't care to google it for you either) Besides, your landlord needs to do that. They SHOULD have done it before you moved in.
My advice? Stop bothering the phone company until you're properly registered or we might google 'how to report an illegal suite'. If our attempts to add the address hasn't done that already. (probably has)
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