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Words cannot express how sorry I feel for you
  #1  
Old 04-23-2020, 12:59 AM
Pixelated Pixelated is offline
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Default Words cannot express how sorry I feel for you

One of the casualties of COVID at my store has been the common coupon ... we no longer accept them.

Most people are relatively fine with it.

Then there was this guy.

Came through with some pop. I don't remember how the subject of coupons came up, but I told him no, we don't accept them at this time.

Sucky: "But ... what happens if they expire?"

I didn't know so asked somebody else. She said that if they expire, unfortunately, they're gone.

Mr. Sucky gets indignant and begins to protest about it. He's got coupons! He wants to use them! He MUST use them!!

Coupons for what, you ask? What desperate necessity is he being denied?

MORE SODA POP.

I admit to occasionally getting to the point of wanting to bitch-slap some customers. Not many, but some.
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  #2  
Old 04-23-2020, 12:05 PM
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Trixie Trixie is offline
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For sure people are getting dumber. It's just amazing what points they choose argue. I'd hate to see if thing ever turn to a real crisis. Like how they define "Limit 2". Now granted our registers are only limiting a few items and that's the high demand stuff and that limit is one.

In one transaction alone I had a woman use

1. Ask for manager. (Going for the big guns first!)
2. I have two of this kind and two of that kind. (That's not how that works.)
3) Can I walk out the door and come back in? (Does that EVER work?)

Throw in the fact that we're short handed right now, with leadership barely filling in for another front end person and yeah, these are some fun times.
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  #3  
Old 04-23-2020, 05:21 PM
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RealUnimportant RealUnimportant is offline
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I think you'll find words *can* express how you feel, just not to his face
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Old 04-23-2020, 10:37 PM
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notalwaysright notalwaysright is offline
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It's funny how I stopped using coupons on my own because I didn't want to make a cashier have more contact with me than absolutely necessary. No need for a policy change, I just figured it was the good choice. Although I haven't been to the store that I use coupons at (Freddy's) in weeks due to their poor response to this whole thing. Never once have them been limiting the amount of people inside the store. Not this whole time. And it's a super store, it's giant and the parking lot is always FULL like it's Thanksgiving when I drive by on my way home from work.
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Old 04-28-2020, 04:33 AM
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I'm so glad most coupons are digital now
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