There were only two people on the frontline and we had a little line, like five or six people back. I was about to pay out 2000 when this woman interrupts me and says: will you call?
I was mad because I don't like to be interrupted by someone NOT in line and when I am about to count out a lot of money to the guest who waited patiently in line.
Me: who?
SC: Your supervisor. I need the VIP room
Me: Okay, in a minute...
Me: (to my guest) I'm sorry about that.
I counted out the money but I had a delima, if she was a high roller she probably had a lot of money and needed a supervisor.
I left the line and went into the back and sent in the supervisor.
Soon the line goes down and I see what the transaction is. A marker. A five hundred dollar marker. A marker is kind of like a loan that they have thirty days to pay back. FIVE hundred dollars. In the VIP room, bypassing the line.
Five hundred is NOTHING. I should've told her to wait in the line and not said a freaking word to the supervisor before I got the line down.
This bitch thinks she is superior and doesn't have to wait in line and thinks its okay to interrupt people while they are trying to count because she thinks she's so important that the others have to wait after her.
She is weird. She refuses to deal with cashiers and has to have every single little transaction done in private. Now, I understand some people get nervous while everybody else gets to see what they are doing but get this, our VIP door was put in wrong you can see in but not out!
And by going into the VIP room you are drawing more attention rather than just getting into the line. Stupid Entitlement whore. Next time I will tell her she needs to wait in line. I don't care.
Okay, five hundred dollars gambling to me is not a high roller, it's piddily. It's something that shouldn't have been in the VIP room. They may sound rude but I know people who don't mind being waited on by us lowly cashiers (grrr!) who have cashed out like ten grand. But I guess I should be glad she doesn't want cashiers then we'd have to put up with her BS. I'm just cranky.
I was mad because I don't like to be interrupted by someone NOT in line and when I am about to count out a lot of money to the guest who waited patiently in line.
Me: who?
SC: Your supervisor. I need the VIP room
Me: Okay, in a minute...
Me: (to my guest) I'm sorry about that.
I counted out the money but I had a delima, if she was a high roller she probably had a lot of money and needed a supervisor.
I left the line and went into the back and sent in the supervisor.
Soon the line goes down and I see what the transaction is. A marker. A five hundred dollar marker. A marker is kind of like a loan that they have thirty days to pay back. FIVE hundred dollars. In the VIP room, bypassing the line.
Five hundred is NOTHING. I should've told her to wait in the line and not said a freaking word to the supervisor before I got the line down.
This bitch thinks she is superior and doesn't have to wait in line and thinks its okay to interrupt people while they are trying to count because she thinks she's so important that the others have to wait after her.
She is weird. She refuses to deal with cashiers and has to have every single little transaction done in private. Now, I understand some people get nervous while everybody else gets to see what they are doing but get this, our VIP door was put in wrong you can see in but not out!
And by going into the VIP room you are drawing more attention rather than just getting into the line. Stupid Entitlement whore. Next time I will tell her she needs to wait in line. I don't care.
Okay, five hundred dollars gambling to me is not a high roller, it's piddily. It's something that shouldn't have been in the VIP room. They may sound rude but I know people who don't mind being waited on by us lowly cashiers (grrr!) who have cashed out like ten grand. But I guess I should be glad she doesn't want cashiers then we'd have to put up with her BS. I'm just cranky.
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