Our head system admin had to send a message to a subset of users, because he had to reboot something. He emailed that they needed to log off and then log back in, so they could be reconnected to the rebooted server.
He then had to spend far too long on the phone with a luser who didn't understand the parameters of the request.
"what does this email mean?"
"Are you currently logged on? OK, then log off, and then log back in."
"what do you mean, log off?"
The kicker? She (supposedly) has a degree in Computer Science.
He then had to spend far too long on the phone with a luser who didn't understand the parameters of the request.
"what does this email mean?"
"Are you currently logged on? OK, then log off, and then log back in."
"what do you mean, log off?"
The kicker? She (supposedly) has a degree in Computer Science.
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