It's just CUSTARD! Jesus Hector Christ...

[Nayeli_Sabia]

If you worked where I think you did, then Yes, the custard is that special.

FYI, don't every have a Peanutbutter/Marshallow/Mint concrete. It has the flavor and consistancy of toothpaste. Genius combo my husband had to try.

[napoleana]

As a 8-year veteran (ok, about 5 actual years spread out over a span of 8) of the ice-cream stand biz* I can assure that BFB that not EVERYONE does that. I am 100% certain that my former employment has NEVER put broken wafflecones into their version of a Blizzard.

I have never even heard of it before. (Granted, I don't pay attention at DQ because I know what I want, but everywhere else I hang back a while because a) they have different stuff, and b) I have ADD so it can take me a few readings before all the items in a list will stick in my head.)

Why would you even want it? I imagine that if you did that, you'd have bits of mushy stuff that had totally absorbed ice cream flavoring, while a waffle cone remains crisp and yummy waffle-cone tasting. Even if you do eat it before it gets mushy: ow! sharp bits!

[Quicksilver]

Another to way handle someone who is just plain nasty is to either smile or just laugh at them. They are throwing their anger around as a kind of power trip and when you show that you aren't upset or intimidated and in fact, think its funny, that royally pisses them off, which is course a delight in and of itself.

[Bagga]

Wouldn't it be lovely to have a manager who would say the two magic words to sucktomers? The two words I have only ever heard from one manager in many years of retail?

SC "Grumble accuse insult swear threaten"
Manager "Out, Now."

[aurelemsrealm]

Sucktomers...... I like that term! I wish I'd have thought of that one.