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It's that time again....
I've got new socks on!
While coming down a main aisle with somebody's furniture carryout, I encountered a group of giggling high-school aged girls.
As I passed them, one of them said to me for no particular reason "I've got new socks on!"
The girl was rolling rolled-up sweatpants which showed her socks peeking out of her shoes, so I dunno, I guess they were new and she felt some need to show them off.
Congratulations, your recent sock purchase has helped to keep the hosiery industry chugging right along, but why did you have to pick me, of all people, to tell about this.
Selective reading comprehension
Answered a page for the seasonal department. A customer wanted a price check on a chair cushion, which was ringing up at $20.99 and she thought she should get an additional 40% off.
I came up to the register, scanned the cushion, and went back to the seasonal department to investigate. There I found the regular price of the cushion was $34.99, and 40% off of that is evidently $20.99. The sales sign even had the regular prices listed along with the sale prices.
I called the cashier back to explain the price was correct. This obviously was the wrong answer, as the customer continued to insist she should get 40% off of $20.99--until I came back to the register with the sign in my hand to show her.
Total mental ruination is a beautiful thing to behold sometimes.
Sick of sofas
Recently, we began carrying a line of folding sofas. They can fold into beds, and one can fold into kind of a chaise lounge. Another one has cushions that lift up to provide extra storage space.
For some reason, people look at these things and go "ZOMG COUCH MUST BUY" because we can't keep them in stock. When they come in, we can't even sell them to the general public because there are so many rainchecks for them.
They are pretty cheaply made and very cheaply packaged. They come in thin, flimsy cardboard boxes sealed by a few random pieces of packing tape and straps that break or slide off the box when you grab them. They are also really really bulky and thus a pain in the ass to carry out.
Today I got called to carry one out for a raincheck. Here is what transpired:
Bear in mind that not once did the customer ask me to open the box so he could inspect the sofa before I loaded it up for him. I am not particularly fond of customers who ask me to do this because the equate a small tear in a box with inevitable damage, but I will do it for them anyway to make them feel better. All he did was grumble at me after I loaded up his sofa.
I've got new socks on!
While coming down a main aisle with somebody's furniture carryout, I encountered a group of giggling high-school aged girls.
As I passed them, one of them said to me for no particular reason "I've got new socks on!"
The girl was rolling rolled-up sweatpants which showed her socks peeking out of her shoes, so I dunno, I guess they were new and she felt some need to show them off.
Congratulations, your recent sock purchase has helped to keep the hosiery industry chugging right along, but why did you have to pick me, of all people, to tell about this.
Selective reading comprehension
Answered a page for the seasonal department. A customer wanted a price check on a chair cushion, which was ringing up at $20.99 and she thought she should get an additional 40% off.
I came up to the register, scanned the cushion, and went back to the seasonal department to investigate. There I found the regular price of the cushion was $34.99, and 40% off of that is evidently $20.99. The sales sign even had the regular prices listed along with the sale prices.
I called the cashier back to explain the price was correct. This obviously was the wrong answer, as the customer continued to insist she should get 40% off of $20.99--until I came back to the register with the sign in my hand to show her.
Total mental ruination is a beautiful thing to behold sometimes.
Sick of sofas
Recently, we began carrying a line of folding sofas. They can fold into beds, and one can fold into kind of a chaise lounge. Another one has cushions that lift up to provide extra storage space.
For some reason, people look at these things and go "ZOMG COUCH MUST BUY" because we can't keep them in stock. When they come in, we can't even sell them to the general public because there are so many rainchecks for them.
They are pretty cheaply made and very cheaply packaged. They come in thin, flimsy cardboard boxes sealed by a few random pieces of packing tape and straps that break or slide off the box when you grab them. They are also really really bulky and thus a pain in the ass to carry out.
Today I got called to carry one out for a raincheck. Here is what transpired:
- Punch the number into my scanner and find that the sofa is located such that I have to turn the box and drag it sideways down a narrow aisle
- Drag sofa out of location. Have it tip several times and nearly pin me between itself and the other furniture down the aisle
- Finally wrestle sofa over to flatbed cart. Box has been mangled somewhat.
- Try to position sofa on cart.
- Get sofa and cart and try to push to front doors.
- Reposition displays of merchandise located down aisle so I can push cart through
- Get ignored and given cat-butt faces by shoppers I asked to move with a polite "Excuse me".
- Bring sofa out to loading area, where I find the customer has brought his SUV, along with his three kids.
- Cram sofa into back of SUV
- Customer advises me "I better not have to come back", referring to partially torn box.
- Return to backroom
- Guess who comes back 45 minutes later?
- If you guessed customer with sofa, DING DING DING!
- Bring flatbed cart outside.
- Find customer has returned sofa because (The horror) it is dirty. Guess he never heard of upholstery cleaner.
- Philosophical discussion ensues between customer and myself, in which customer demands the other sofa of that kind we have in stock, but it is being held on raincheck for another customer.
- Drag sofa back into store. Customer advises us that in the future we should open all furniture items before presenting them to customers, so that they can ensure nothing is damaged. Fine, whatever.
Bear in mind that not once did the customer ask me to open the box so he could inspect the sofa before I loaded it up for him. I am not particularly fond of customers who ask me to do this because the equate a small tear in a box with inevitable damage, but I will do it for them anyway to make them feel better. All he did was grumble at me after I loaded up his sofa.
- Drag sofa back to backroom, again having to dodge customers and merchandise displays.
- Beat head vigorously against cinder-block wall.
- Trudge through rest of day
- Make this post on CS.com describing my day
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