... actually did something right.
I live in a very rural area of Tasmania, we get a lot of very windy days here, and the power company (who we all grizzle about because, hey, the power company and megaprofits and high power bills) cops a caning on these days, with downed power lines all over the place.
Usually they get the power back up and running fairly swiftly, and if your power is out, then calling their service number anytime 24/7 will get you a recorded message with an update by area on when to expect the power back on.
I lost power for a half day at the beginning of October. Not a huge hardship, it was a Sunday and I can manage without electricity for a few hours. The recorded message said power would be restored around 12MD and it wasn't long after that when it came back on.
Anyway... yesterday I got a check in the mail for $80. The power company had 'failed to live up to their service standards policy' and thus were refunding me $80 for the inconvenience of the blackout.
Considering my last power bill for the quarter was $350 (with a 16 panel solar feed-in system), it's a fair whack of compensation for a half a day.
I live in a very rural area of Tasmania, we get a lot of very windy days here, and the power company (who we all grizzle about because, hey, the power company and megaprofits and high power bills) cops a caning on these days, with downed power lines all over the place.
Usually they get the power back up and running fairly swiftly, and if your power is out, then calling their service number anytime 24/7 will get you a recorded message with an update by area on when to expect the power back on.
I lost power for a half day at the beginning of October. Not a huge hardship, it was a Sunday and I can manage without electricity for a few hours. The recorded message said power would be restored around 12MD and it wasn't long after that when it came back on.
Anyway... yesterday I got a check in the mail for $80. The power company had 'failed to live up to their service standards policy' and thus were refunding me $80 for the inconvenience of the blackout.
Considering my last power bill for the quarter was $350 (with a 16 panel solar feed-in system), it's a fair whack of compensation for a half a day.
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