I handled a 'lady' today that simply would not get it through her head that she is not entitled to an HSA due to not being enrolled in a high deductible medical plan.
Oh, she bitched and she argued. Threatened to go to her HR to get this straightened out. Threw a fit when I told her the HSA eligibility comes down from the IRS.
Turns out that once upon a time she was enrolled into a high deductible medical plan and had also enrolled into an HSA (health savings account). Then she changed her medical plan but kept the HSA, and has been putting money into it on her own despite the tax consequences of this.
Because of this, she thought that she could enroll into an HSA through her employer despite not being in the correct medical option for this. And she was pissed off that the online enrollment window would not accept her election. And she demanded that I change it for her, even after I explained to her that she simply cannot do what she wants due to IRS regulations and guidelines, and that our system has been programmed to not let this enrollment go through - if she wants the HSA she MUST also be enrolled in the high deductible medical plan.
Nope, she wasn't having any part of that conversation. She told me again that she was going to her HR and then disconnected. Frankly, I'm surprised that she didn't swear at me and call me an idiot.
But wait until she gets that tax bill at the end of the year. I'll be sitting over here laughing my ass off.
Oh, she bitched and she argued. Threatened to go to her HR to get this straightened out. Threw a fit when I told her the HSA eligibility comes down from the IRS.
Turns out that once upon a time she was enrolled into a high deductible medical plan and had also enrolled into an HSA (health savings account). Then she changed her medical plan but kept the HSA, and has been putting money into it on her own despite the tax consequences of this.
Because of this, she thought that she could enroll into an HSA through her employer despite not being in the correct medical option for this. And she was pissed off that the online enrollment window would not accept her election. And she demanded that I change it for her, even after I explained to her that she simply cannot do what she wants due to IRS regulations and guidelines, and that our system has been programmed to not let this enrollment go through - if she wants the HSA she MUST also be enrolled in the high deductible medical plan.
Nope, she wasn't having any part of that conversation. She told me again that she was going to her HR and then disconnected. Frankly, I'm surprised that she didn't swear at me and call me an idiot.
But wait until she gets that tax bill at the end of the year. I'll be sitting over here laughing my ass off.
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