Tweet
There's just something about zippers that seem to turn my customers into assholes.
Yesterday, for instance, I had the pleasure of helping a woman over the phone try to place some zippers on hold. She was very insistent that they needed to be metal zippers, and that she needed them to be 27", 28", and 30". It took two calls to deal with this because she hung up while on hold at one point and called back. I had to keep running back and forth from the phone to the zippers to try and find them, and eventually had to tell her that we only had two 30" ones and a 27", to which she reluctantly agreed to since she absolutely needed them for these coats she was working on.
It gets better, because today she came in to pick them up. And then at the register when I was ringing her out, she decided that she didn't want all of them because they were too expensive. Lady, you got metal zippers that are extra long, of course they're going to cost more than $2 each. Not that she realized that I was the one who helped her on the phone to pick them out for her in the first place, or even thanked me for that (not that that was surprising at all, it just would have been nice because I helped her while we were slammed and I could have been helping customers who were actually appreciative). Besides, I thought you absolutely needed them?
And there was the time a man came into the store, and then asked for help to find a zipper. Wen I went over to help him, he just told me what kind he was looking for, and then when I started looking he didn't do anything. He just stood there and watched me search through all the zippers and hold them up for him to compare.
Freaking zippers, man.
Yesterday, for instance, I had the pleasure of helping a woman over the phone try to place some zippers on hold. She was very insistent that they needed to be metal zippers, and that she needed them to be 27", 28", and 30". It took two calls to deal with this because she hung up while on hold at one point and called back. I had to keep running back and forth from the phone to the zippers to try and find them, and eventually had to tell her that we only had two 30" ones and a 27", to which she reluctantly agreed to since she absolutely needed them for these coats she was working on.
It gets better, because today she came in to pick them up. And then at the register when I was ringing her out, she decided that she didn't want all of them because they were too expensive. Lady, you got metal zippers that are extra long, of course they're going to cost more than $2 each. Not that she realized that I was the one who helped her on the phone to pick them out for her in the first place, or even thanked me for that (not that that was surprising at all, it just would have been nice because I helped her while we were slammed and I could have been helping customers who were actually appreciative). Besides, I thought you absolutely needed them?
And there was the time a man came into the store, and then asked for help to find a zipper. Wen I went over to help him, he just told me what kind he was looking for, and then when I started looking he didn't do anything. He just stood there and watched me search through all the zippers and hold them up for him to compare.
Freaking zippers, man.
*runs away*
Comment