As a requirement for me to get a professional certificate through Coursera, they need to verify my ID. I'm able to upload ID card photos, but it falls apart when the service they use (Jumio Netverify) wants to access my camera to take a photo (whether it will match my ID photo close enough is another matter). It refuses to see the camera on either my laptop or phone (both cameras work and this is the only application that thinks they don't exist).
I tested both cameras though another site; it worked and I have no problem with Zoom. The help pages don't cover this particular problem, and it's clear that if this step doesn't complete I'm not getting the certificate. Has anyone else dealt with this stuff?
I tested both cameras though another site; it worked and I have no problem with Zoom. The help pages don't cover this particular problem, and it's clear that if this step doesn't complete I'm not getting the certificate. Has anyone else dealt with this stuff?
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