So yesterday I had a call (my first call of the day) and it went something like this:
Me: Thank you for calling MYSTORE, comp_geek speaking.
DumbAss: Yeah uh I bought a computer from you...this week...a Toshiba, A100, Windows XP, Toshiba.
Me: Ok.
DA: Ok so I'm just trying to figure out how to use it.
Me: ummm...ok what are you trying to do? (figuring maybe he didn't askt he question right)
DA: I'm just trying to use it, to do something with it...
Me: UMMMM ok well do you want to do something in particular?
DA: NO I'M JUST TRYING TO USE IT!
We went on like this for like 20 minutes (granted I should have just sent him to toshiba support by then).
DA: Well shouldn't there be a manual that tells me how to use it?
Me: Every program comes with a help menu, just click on that.
DA: Oh Ok. Thanks.
Me: You're welcome... *I could HEAR MY BRAIN CELLS SCREAMING AS THEY WERE DYING*
God, some people are so helpless when it comes to the great and all powerful COMPUTERSON. He even asked me if it was ok to bring the phone near the computer. I was hurting after that call. I asked my manager if I could go home sick, cos I've just lost all hope in humanity.
Me: Thank you for calling MYSTORE, comp_geek speaking.
DumbAss: Yeah uh I bought a computer from you...this week...a Toshiba, A100, Windows XP, Toshiba.
Me: Ok.
DA: Ok so I'm just trying to figure out how to use it.
Me: ummm...ok what are you trying to do? (figuring maybe he didn't askt he question right)
DA: I'm just trying to use it, to do something with it...
Me: UMMMM ok well do you want to do something in particular?
DA: NO I'M JUST TRYING TO USE IT!
We went on like this for like 20 minutes (granted I should have just sent him to toshiba support by then).
DA: Well shouldn't there be a manual that tells me how to use it?
Me: Every program comes with a help menu, just click on that.
DA: Oh Ok. Thanks.
Me: You're welcome... *I could HEAR MY BRAIN CELLS SCREAMING AS THEY WERE DYING*
God, some people are so helpless when it comes to the great and all powerful COMPUTERSON. He even asked me if it was ok to bring the phone near the computer. I was hurting after that call. I asked my manager if I could go home sick, cos I've just lost all hope in humanity.
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