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I AM THE OWNER
  #1  
Old 03-26-2012, 01:10 AM
Demonpriest Demonpriest is offline
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Default I AM THE OWNER

I was reading some older post and got reminded of an incident a few years ago when I lived in OK City.

Me: Co-owner of an One Hour/Studio photo shop
Eric: Co-owner of same
SC: you know who

Well as in the character descriptions we owned an one hour photo shop, and we could do some custom items that other retailers couldn't so it wasn't so bad for us. On this one occation me trying to help a customer turned wrong. So here is the story.

Lady came into the shop and asked about making copies of some photos. I told her that she had a couple of options. 1: use the EVIL KODAK PICTURE MAKER (no real emphasis on that just in my head) or 2: I could make negitives and prints.

Me: The picture maker will be around $600 or if you want I can do it and have them ready for you tomorrow for about $450. Its up to you.
SC: OH, I can save $150!!!! Sure go ahead and I'll be back tomorrow and get them.
Me: Thanks and see you then.

Now really I make more doing them, kodak's paper and ribbon is nuts expensive at that time, mine would be mainly labor. I stay till about 9pm that night working on her photos and there were a lot, but got it done.

Next afternoon:

When I see lady come in:

Me: Hey got everything ready for you.
SC: Ok.
Me: Your total is $490.
SC: That isn't what you said yesterday!
Me: Yes ma'am it is 450+Tax is 490.
SC: No it isn't!! I'm not paying that.
Me: Well that is your choice but I'm not giving you the work that I did unless you pay me.
SC: I want to see the.....wait for it........MANAGER!!!!
Me: Ok

Turns to the back where Eric is and ask "hey, who is the Manager today?" His reply is "I think it's your turn." "Ok"

Me: I'm the manager how can help you.
SC: I want your boss smartass!!!
Me: Ok. Eric could you come up here.
Eric: Can I help you ma'am?
SC: He's being rude and untruthful.
Eric: No Ma'am he told you yesterday that it would be 450 and that is what it is.
SC: I'M NOT PAYING THAT!!!!11!!!! I want your boss!!!
Eric: There isn't anyone above us we are the owners. Our names are on the business license.
SC: I WANT THE CORPRATE NUMBER!!!!!!11!!!!!!
Me: There isn't any corprate its just us. You have a choice at this point pay us 490 and take it all with you or take your photo that you brought in and leave. We take check, credit, or cash.
SC: Well I'll never!!! thinks for a min and pays

Me and Eric: Have a nice day.

  #2  
Old 03-26-2012, 02:03 AM
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Jester Jester is offline
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One reason I want to own my own bar is simply for the pleasure of this. Dealing with SCs who aren't happy with what I tell them, and having them ask for my boss.

I'm the OWNER. I AM the boss. Which means my say is final. Since you don't like it, feel free to get the fuck out.
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  #3  
Old 03-26-2012, 02:48 AM
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lol.. how much u wanna bet that "what you told her" was $150.00
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  #4  
Old 03-26-2012, 06:27 AM
Hanzoku Hanzoku is offline
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No, I think she was angling for $450, and they eat the cost of the tax. Sadly, tax exists for everyone...

  #5  
Old 03-26-2012, 06:56 AM
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Mongo Skruddgemire Mongo Skruddgemire is offline
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Quote:
Quoth Josh View Post
lol.. how much u wanna bet that "what you told her" was $150.00
Dontcha just loathe "selective hearing"?
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  #6  
Old 03-26-2012, 12:58 PM
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csquared csquared is offline
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Darn, I was hoping for the "I know the owner" line. Either way pwnage is pwnage and it is good.
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  #7  
Old 03-26-2012, 03:59 PM
NateTheChops NateTheChops is offline
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I had this scenario running in my head once. As soon as a customer demanded to see the owner, I would emerge from the backroom in a tight black leather suit and dressed like a cross between Deter from SNL and Dr. Frankenfurter, carrying a riding crop.

"I am the complaints department. Are you... unsatisfied?"

  #8  
Old 03-26-2012, 04:03 PM
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LillFilly LillFilly is offline
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Quote:
Quoth NateTheChops View Post
I had this scenario running in my head once. As soon as a customer demanded to see the owner, I would emerge from the backroom in a tight black leather suit and dressed like a cross between Deter from SNL and Dr. Frankenfurter, carrying a riding crop.

"I am the complaints department. Are you... unsatisfied?"
Bwahaha! You made me snort hot coffee!

Kinda makes me think of when people try to complain to my boss about security; they'll have some story that they were in earlier and that the stupid security guy harassed them. They'll give a vague male description that could be 90% of the male population. Then we get to tell them that the only security that's been on all day is me and that I'm female and have never seen them before. Theeeen they'll recall that it might have been on another day, maybe a different mall, etc.
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  #9  
Old 03-26-2012, 04:42 PM
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Jay 2K Winger Jay 2K Winger is offline
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Quote:
Quoth NateTheChops View Post
I had this scenario running in my head once. As soon as a customer demanded to see the owner, I would emerge from the backroom in a tight black leather suit and dressed like a cross between Deter from SNL and Dr. Frankenfurter, carrying a riding crop.

"I am the complaints department. Are you... unsatisfied?"
Reminds me of the time at the wholesale club I had a little fun with the 2x4s we used to prop the doors shut at night.

We had some clear packing tape at the front door, and I had a sharpie pen. I took a strip of tape, wrote "COMPLAINT DEPT." on it, and applied the tape to the 2x4.

Then I casually placed the 2x4 in a position where it could be seen with the label facing the customers beginning to leave.

It got a few laughs.

On another day, the label I made read "ATTITUDE ADJUSTER."
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  #10  
Old 03-26-2012, 04:55 PM
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Dentarthurdent Dentarthurdent is offline
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Quote:
Quoth NateTheChops View Post
"I am the complaints department. Are you... unsatisfied?"
I read that in a bad, nasal German accent.
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