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The antics of the employees that work at the site my security company is contracted with make me wonder what was the point of our hour-long safety briefing, the 3 stacks of paperwork, and their 8-hour training with their supervisors.
We EMPHASIZE physical security! Fences, gates, doors, locking things, etc. But, these thing are only followed until they inconvenience someone. Twice recently, we've found employees propping open exterior doors because their badges wont work, usually because their badges are programed for them to work on dock 1, but today they were asked to work dock 3 and didn't bother to ask security to add the doors onto their badge for the day. So they spend the day shoving a piece of wood into the doorjam so they can go in and out as they please, never you mind the dozens of truck drivers outside the building that have no business coming in but are free to do so now. IN FACT, the first part of the presentation we give them is about NOT PROPPING DOORS OPEN! Not only do they know better, it wastes a half hour of security's time doing a report, AND we have to call the client, the big wig, the highest you can go, to report what happened. At the very LEAST the employee will get a written reprimand and possibly suspension. And they KNOW we can change their badges, so there's no excuse.
The same goes for the truck drivers who, instead of going through our exit gate and around the building to the office, park just before the exit gate and walk out through a side door in the fence clearly marked 'emergency only' They either prop that open or manage to wiggle their hand through the gap enough to open it from the wrong side. We recently fixed that by installing a panel; now once the door closes, they're stuck on that side of the fence. 3-truckers were pissed at the office within an hour. (They do this because if they pull their truck out the gate, they must then turn around and back into the area in front of the office, which they don't want to do if they're not being inspected, etc, because backing up takes a while) The office has a remote to open the gate for the stupid drivers and are told to tell them NOT to use the emergency door (many give the excuse that they've 'used it for years' and there was never a problem).
Now, even with the new panel, drivers are wedging rocks, sweaters, toothbrushes, anything into the handle so they can get back in. I personally removed every large rock from the area so they couldn't use them. I am seriously going to ask the boss to propose putting an alarm on that door, so at the very least the drivers will sh*t themselves and learn not to use that door!
Sigh. Why does security work feel like babysitting half the time? And how do you protect people who won't protect themselves?
We EMPHASIZE physical security! Fences, gates, doors, locking things, etc. But, these thing are only followed until they inconvenience someone. Twice recently, we've found employees propping open exterior doors because their badges wont work, usually because their badges are programed for them to work on dock 1, but today they were asked to work dock 3 and didn't bother to ask security to add the doors onto their badge for the day. So they spend the day shoving a piece of wood into the doorjam so they can go in and out as they please, never you mind the dozens of truck drivers outside the building that have no business coming in but are free to do so now. IN FACT, the first part of the presentation we give them is about NOT PROPPING DOORS OPEN! Not only do they know better, it wastes a half hour of security's time doing a report, AND we have to call the client, the big wig, the highest you can go, to report what happened. At the very LEAST the employee will get a written reprimand and possibly suspension. And they KNOW we can change their badges, so there's no excuse.
The same goes for the truck drivers who, instead of going through our exit gate and around the building to the office, park just before the exit gate and walk out through a side door in the fence clearly marked 'emergency only' They either prop that open or manage to wiggle their hand through the gap enough to open it from the wrong side. We recently fixed that by installing a panel; now once the door closes, they're stuck on that side of the fence. 3-truckers were pissed at the office within an hour. (They do this because if they pull their truck out the gate, they must then turn around and back into the area in front of the office, which they don't want to do if they're not being inspected, etc, because backing up takes a while) The office has a remote to open the gate for the stupid drivers and are told to tell them NOT to use the emergency door (many give the excuse that they've 'used it for years' and there was never a problem).
Now, even with the new panel, drivers are wedging rocks, sweaters, toothbrushes, anything into the handle so they can get back in. I personally removed every large rock from the area so they couldn't use them. I am seriously going to ask the boss to propose putting an alarm on that door, so at the very least the drivers will sh*t themselves and learn not to use that door!
Sigh. Why does security work feel like babysitting half the time? And how do you protect people who won't protect themselves?
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