The cent store makes many of the kitchen electronics sold there. They don't make Keurig coffee makers. Even if they did, us retail peons don't work in the factory, that's why we are standing in the store.
I had been lusting after a Keurig for a couple of years (they do make a great cup of coffee), but 200 bucks was more than I was willing to spend on a coffee maker. However, with the Christmas sales and coupons and my employee discount, I was able to get one for 50 bucks. SCORE!
Being smarter than the average customer, I went online and did some research before I bought one. I learned that the k-cup maker would use any k-cup or even refillable cups. I learned that the new and improved, latest model would not. It would only use Keurig products.
It does say so on the box, but in small black letters.
So, when the new and improved one started flying out the doors, I warned management that they would start coming back. I warned my co-workers. I even talked some of the customers out of buying one because I KNEW they would start coming back when people got tired of buying the rather expensive Keurig pods and went for something cheaper.
I just KNEW this was going to happen. I hate being right about this kind of stuff. People got their wonderful coffee maker for Christmas as well as a couple of boxes of pods. They registered with Keurig and got more free boxes of pods. They started running out the expensive ones and bought off-brand pods and suddenly their very expensive coffee maker isn't working.
IT'S A PIECE OF CRAP AND ITS ALL OUR FAULT AND WHY ARE WE EVEN SELLING THEM!!! Not to mention that they are past the 30 day return policy and we can only give them store credit, not a refund. UNACCEPTABLE!!! THEY ARE GOING TO HAVE OUR JOBS OVER THIS!!!
I had 6 of the goddamned things come back today and I would ask if they had changed pods recently, every time I was told that yes, they did order cheaper ones online, BUT IT WASN'T THE PODS, IT WAS THE PIECE OF CRAP I SOLD THEM.
I tried to compare them to HP printers to a couple of people, but then I just gave up and called a manager every time I saw someone come in the door with one.
I had been lusting after a Keurig for a couple of years (they do make a great cup of coffee), but 200 bucks was more than I was willing to spend on a coffee maker. However, with the Christmas sales and coupons and my employee discount, I was able to get one for 50 bucks. SCORE!
Being smarter than the average customer, I went online and did some research before I bought one. I learned that the k-cup maker would use any k-cup or even refillable cups. I learned that the new and improved, latest model would not. It would only use Keurig products.
It does say so on the box, but in small black letters.
So, when the new and improved one started flying out the doors, I warned management that they would start coming back. I warned my co-workers. I even talked some of the customers out of buying one because I KNEW they would start coming back when people got tired of buying the rather expensive Keurig pods and went for something cheaper.
I just KNEW this was going to happen. I hate being right about this kind of stuff. People got their wonderful coffee maker for Christmas as well as a couple of boxes of pods. They registered with Keurig and got more free boxes of pods. They started running out the expensive ones and bought off-brand pods and suddenly their very expensive coffee maker isn't working.
IT'S A PIECE OF CRAP AND ITS ALL OUR FAULT AND WHY ARE WE EVEN SELLING THEM!!! Not to mention that they are past the 30 day return policy and we can only give them store credit, not a refund. UNACCEPTABLE!!! THEY ARE GOING TO HAVE OUR JOBS OVER THIS!!!
I had 6 of the goddamned things come back today and I would ask if they had changed pods recently, every time I was told that yes, they did order cheaper ones online, BUT IT WASN'T THE PODS, IT WAS THE PIECE OF CRAP I SOLD THEM.
I tried to compare them to HP printers to a couple of people, but then I just gave up and called a manager every time I saw someone come in the door with one.
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