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SC: "WHY should I have to call the insurance company for MY vacation overrides? That's YOUR job!"
Me: (in a perfect world) "Because I have seven pages in my queue, a line at pick up, the phone ringing off the hook and only 2 other employees besides me, including the pharmacist. I can do it for you, but only AFTER I am done answering all the phone calls, filling all 175 pending scrips and waiting on all of the customers who are dropping off and picking up. So it's going to be a couple of hours. YOU, however, are sitting at home on a Sunday afternoon on your privvied ass doing absolutely fuckall. YOU can call them YOURSELF and get it done in TEN MINUTES! Is that so very difficult, your Majesty? By the way, what's it like having a three month vacation to look forward to? I haven't had a vacation in over three YEARS, you Dowager Cow!"
Me: (in real life) "We always encourage our patients to call their insurance companies, just incase they have questions for you which we would not have the answers for." (which is true, as they will sometimes ask where the patient is going and for how long, etc - but mostly I was busy and didn't feel like playing nursemaid to another spoiled richie.)
Me: (in a perfect world) "Because I have seven pages in my queue, a line at pick up, the phone ringing off the hook and only 2 other employees besides me, including the pharmacist. I can do it for you, but only AFTER I am done answering all the phone calls, filling all 175 pending scrips and waiting on all of the customers who are dropping off and picking up. So it's going to be a couple of hours. YOU, however, are sitting at home on a Sunday afternoon on your privvied ass doing absolutely fuckall. YOU can call them YOURSELF and get it done in TEN MINUTES! Is that so very difficult, your Majesty? By the way, what's it like having a three month vacation to look forward to? I haven't had a vacation in over three YEARS, you Dowager Cow!"
Me: (in real life) "We always encourage our patients to call their insurance companies, just incase they have questions for you which we would not have the answers for." (which is true, as they will sometimes ask where the patient is going and for how long, etc - but mostly I was busy and didn't feel like playing nursemaid to another spoiled richie.)
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