Ok, this has been happening lately and just drives me nuts.
I will answer a call and ask a customer for their phone number.
Not 6 seconds later, WITHOUT fail, I will hear "Hello?" or "you still there?"
I may be quick with what I do but it does usually take a moment for me to pull up an account! I get this probably 10-15 times a day, why can't people simply wait a moment for me to get their info up??? I understand they have to wait before reaching me, but I can only work so fast.
Some people are even worse, god forbid I leave even three seconds of dead air, they get on me for not saying anything and whatnot.
GIVE ME TIME TO DO MY FLIPPIN' JOB!!!
I used to get this at the games store too. I'm finishing a sale for a customer, another one comes in and not 30 seconds later starts bombarding me with questions. I ask them to wait a moment while I finish with the first customer (maybe a minute at the longest) and get a look like I just told them there'll be a 15 minute wait.
I will answer a call and ask a customer for their phone number.
Not 6 seconds later, WITHOUT fail, I will hear "Hello?" or "you still there?"
I may be quick with what I do but it does usually take a moment for me to pull up an account! I get this probably 10-15 times a day, why can't people simply wait a moment for me to get their info up??? I understand they have to wait before reaching me, but I can only work so fast.
Some people are even worse, god forbid I leave even three seconds of dead air, they get on me for not saying anything and whatnot.
GIVE ME TIME TO DO MY FLIPPIN' JOB!!!
I used to get this at the games store too. I'm finishing a sale for a customer, another one comes in and not 30 seconds later starts bombarding me with questions. I ask them to wait a moment while I finish with the first customer (maybe a minute at the longest) and get a look like I just told them there'll be a 15 minute wait.
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