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  • Bookstore SCs (long)

    Heyas, long time lurker. (Like THAT hasn't been said before...go go preggy brain for it's wonderful drain on creativity. :P ) Of course, I've finally decided to make a post out of fond memories of some of the suckier SCs I've run into.

    It's RED!!! And RECTANGULAR!!

    At the mall bookstore where I used to work at, we had this lovely part of our company's website that showed us books that had been on TV recently, and even some that would be shown in the future. It was a HUGE help sometimes...but then again of course some people just have to be...special. One day....I get a phone call...

    SC: “Hi, I saw this book on television and I was hoping you’d have it in stock…”

    Seraph: “Why sure, ma’am. Just if you can give me some more details, I will look it up in our computer.”

    SC: “Well it was on Oprah recently, and it was a red book. And it had an award for it or something.”

    -- I check through our database of books that were recently shown on TV…nothing comes up that remotely fits that description.

    Seraph: “Ma’am, I’m not seeing anything on our computer. Our company gets a list of books that are on television recently, and I can’t seem to find it. May I ask when you saw the particular episode?”

    SC: “Yeah, it was about five…maybe six-ish…years ago. Come on, do your f***ing job. I already told you it was red! Find it already!”

    Seraph: “Um, I’m sorry ma’am, but this only lists books that were shown within the past two to three months. I can do a normal search if you can give me any other details, such as the author or genre–”

    SC: “**** you! It’s RED! It’s rectangular! DO YOUR JOB AND FIND IT FOR ME OR I’LL HAVE YOU FIRED! YOU’LL NEVER WORK IN THIS TOWN AGAIN!”

    At this point I just stop talking and handed the phone to the manager on duty. I could hear the woman still frothing at the mouth, even as I walked quickly away from the phone! From what I hear, of course we never figured out what it was, but she hung up eventually screaming all the while she’d have our store torn down for being such incompetent people. Right...have fun trying that, crazy SC!


    What do you mean, I have to pay for it?!

    One of the scarier SCs I've run into. I was sitting at the front desk, calling up customers to let them know their book orders had come in, when I notice this tall, greasy guy come in. As per conditioning---er, I mean employee training, I immediately stop my work and cheerfully greet him.

    Seraph: Hi, welcome to <bookstore>, is there anything I can help you with today?

    Greasy SC: Yeah yeah...whatever. Where's your porn?

    Seraph: Um, well...uh...if you mean...um...some magazines are right there... (points to the upper corner of the magazine case, where all the 'special' magazines are kept, wrapped in plastic that is all nice and blacked out)

    Greasy SC: <pervy grin> Thanks, doll.

    I immediately get the "oh no this is going to be BAD feeling...but just say 'you're welcome' and go back to calling in orders. Out of the corner of my eye, I noticed him grab a few off the top...and then proceed to rip the plastic off the magazines. Uh, NO.

    Seraph: Sir? You are supposed to pay for those first before you remove the plastic! Here, hand them to me, and I'll ring them up to you since you
    've already taken it off.

    Greasy SC: <growls> F*** off, doll. I don't wanna buy them, just...look and remember. You know? Now, go mind your own business, and NOW.

    Seraph: Sir, I'm sorry, but it's our store AND company policy. You've opened the plastic coverings, you have to pay for them. Please, hand them here, and I'll ring them up for you right away.

    Greasy SC immediately explodes into cursing and yelling that he will NOT pay for them, and that I'm an idiot, and calls me several words that at the time I did not even know what they meant. I know now, and by god if I had known then I would've IMMEDIATELY called security. As it was, I attempted to calm him down, and then tried to get the assistant manager on duty. AM tries to talk to him, and the guy simply continues to scream and curse, culminating in throwing the magazines on the floor and storming out. AM looks at me, asks if I'm okay, and when I confirm I am...they go back to the back room to finish what they were working on.

    ...Guess who makes a reappearance a few minutes later? No second guesses either.

    Greasy SC is STILL cursing and screaming, and literally now has driblets of drool flying everywhere as he yells. He turns and looks at me, and yells something about me making his day a piece of s***, and that he's gonna teach me. I was so freaked I literally vaulted over several crates of books to get out of the way and to get further back into the store. I'm scared out of my wits end, and I swear I nearly fell over with relief when I saw two of the mall cops running towards the guy. (They weren't your normal rent-a-mall-cop....these guys looked like they'd been stolen from the effing MARINES) Greasy Raving SC takes off for the exit, running like mad.

    From what I heard later, turns out the guy jumped into a car outside, and tried to speed out of the lot, only to hit some poor lady's car. The police of course got him at that point, and they said he was not only drunk, but high on some wacko meds as well. Never have I been so scared before by an SC...

    I swear, I'm eighteen!

    Not totally the worst SC I've dealt with, but it still makes me chuckle to remember this.

    'Twas a slow night, and I had my back turned to the counter for a minute when all of a sudden I hear the quiet plop of a mag on the counter. I turn around, and see this young boy...couldn't have been more than 13 years old. If that. In the high pitched voice of One Who Has Not Yet Been Visited By The Puberty Fairy, he wishes me a good evening, and would I kindly hurry with his purchase, as he had to be somewhere soon. I look down...it's a Playboy magazine.

    Seraph: Sorry, but I'd need to see some ID.

    Young Wannabe SC: <pats down his pants> Oh, I'm sorry...I seem to have left it in my wallet.....that's out in the car. Would you mind not worrying about that for just this one time?

    Seraph: (giggling madly inside my head) Well, unfortunately I cannot do that. This magazine requires I see your ID if your age is a bit....questionable. If you cannot show me an ID, then I cannot sell it to you. (I picked up the magazine, and slid it under the counter)

    Young Wannabe SC: But, I swear to you that I am more than 18 years old..I just left my ID in the car! Look, my girlfriend would even vouch for me...

    Seraph: Sorry, no ID, no Playboy.

    Young Wannabe SC: Okay, listen, b****. I told you I left my ID in the car. I don't feel like walking out to get it, and I want this NOW. Ring it up.

    Seraph: (glare of death) Look, kid. This is not the night to try and pull this on me. I don't know WHY you think I might be daft enough to fall for your con, but I can DARN WELL tell that you're most definitely not 18. So, I tell you what. We'll make a bargain. You quit trying to fling around curse words like they'll make you those few extra years older, and quit bothering me while I'm trying to work...and I won't call the mall security to come get you and get ahold of your parents.

    Young Wannabe SC: <stammering like crazy> Um...well...erm...sorry. I apologize for taking up your time! Have a good night!

    He took off running out of the store. Of course, I never did see that ID...or the girlfriend who would vouch for him.
    By popular request....I am now officially the Enemy of Normalcy.

    "What is unobtainium? To Seraph, it's a normal client. :P" -- Observant Friend

  • #2
    SC: “**** you! It’s RED! It’s rectangular! DO YOUR JOB AND FIND IT FOR ME OR I’LL HAVE YOU FIRED! YOU’LL NEVER WORK IN THIS TOWN AGAIN!”
    I'd put them on hold and let them die there at this point.

    Greasy SC: <growls> F*** off, doll. I don't wanna buy them, just...look and remember. You know? Now, go mind your own business, and NOW.
    At this point, call security. There's no talking with people like this. Unless your bosses are weird, you aren't paid enough to deal with this level of crap.

    Haha, love how you handled the Playboy Kid!
    "Always stand near the door." -- Doctor Who

    Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie

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    • #3
      First of all, welcome!

      1st SC...the line "never work in this town again!!!!1" makes me giggle hysterically every time. And you're supposed to know about a nameless book by a nameless author that the twat saw on Oprah five or six years ago, and it was red and rectangular. I weep for humanity.

      2nd SC...Creepy and scary as hell. Glad you didn't get hurt, I'd be looking over my shoulder for quite some time after that...ack.

      3rd...muahahahahahaha! Pwned!
      "I'm not even supposed to be here today!" Dante-"Clerks"

      Comment


      • #4
        Quoth marasbaras View Post
        At this point, call security. There's no talking with people like this. Unless your bosses are weird, you aren't paid enough to deal with this level of crap.
        And the company medical plan's deductible won't cover anything past a band-aid.

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        • #5


          Heh, on the Red Rectangular book.... Nekojin says it has to be Clifford the Big Red Dog.

          ^-.-^
          Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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          • #6
            When I saw "red book that was on Oprah" I can only think of You: the Owner's Manual, but that wasn't 5 years ago...

            I was so glad when we started keeping Playboy, et. al. behind the counter. No more finding them tucked under the comfy chair cushions, between books in the religion section, or in the men's room. Thank dog.

            Oh, and ! We can always use more bookstore people
            Last edited by BookstoreEscapee; 04-29-2008, 01:54 AM. Reason: tye poe
            I don't go in for ancient wisdom
            I don't believe just 'cause ideas are tenacious
            It means that they're worthy - Tim Minchin, "White Wine in the Sun"

            Comment


            • #7
              Didn't we do the Red Book of D00M before? What the hell does Oprah do, only read red books??

              Pervy man would have gotten a magazine rack in his face had that been me.

              And the kid? Well.....I'm a horrible person so I'd have shown him something that would have put him off porn for life.
              Now a member of that alien race called Management.

              Yeah, you see that right. Pink. Harness.

              Comment


              • #8
                Quoth BookstoreEscapee View Post
                When I saw "red book that was on Oprah" I can only think of You: the Owner's Manual, but that wasn't 5 years ago...

                I was so glad when we started keeping Playboy, et. al. behind the counter. No more finding them tucked under the comfy chair cusions, between books in the religion section, or in the men's room. Thank dog.
                Yeah, if it had been a few months later - that would've been my guess too. But alas, that was not out yet...

                And unfortunately we were required to keep Playboy and all the other similar mags up on the shelf AND behind the counter. We used to actually find them in between books in the children's sections most of all...which was disgusting.

                Quoth RetailWorkhorse View Post
                Didn't we do the Red Book of D00M before? What the hell does Oprah do, only read red books??

                Pervy man would have gotten a magazine rack in his face had that been me.

                And the kid? Well.....I'm a horrible person so I'd have shown him something that would have put him off porn for life.
                OMG Is there a Red Book group out there or something? LOL

                As for your suggestion for the kid...
                By popular request....I am now officially the Enemy of Normalcy.

                "What is unobtainium? To Seraph, it's a normal client. :P" -- Observant Friend

                Comment


                • #9
                  We don't sell porn (not even Playboy, too bad- I like Playboy. For the articles!) so I never have to deal with really creepy people like that guy. Gross! I can't believe the Am left you alone after that; my managers would have been guarding the doorway to make sure the guy didn't return.

                  We do find copies of Maxim in the bathroom all the time. WTF? I'm a girl and I know where to find REAL porn.

                  And once a guy asked where the 'stroke mags' were. I stared blankly until he walked away, but my co-worker explained what he meant afterward and I felt all dirty.
                  https://www.facebook.com/authorpatriciacorrell/

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                  • #10
                    Quoth AnaKhouri View Post
                    And once a guy asked where the 'stroke mags' were. I stared blankly until he walked away, but my co-worker explained what he meant afterward and I felt all dirty.
                    Even knowing what it means I think I'd have had the same reaction if someone ever actually asked me that...
                    I don't go in for ancient wisdom
                    I don't believe just 'cause ideas are tenacious
                    It means that they're worthy - Tim Minchin, "White Wine in the Sun"

                    Comment


                    • #11
                      Quoth Seraph View Post
                      Look, kid. This is not the night to try and pull this on me. I don't know WHY you think I might be daft enough to fall for your con, but I can DARN WELL tell that you're most definitely not 18. So, I tell you what. We'll make a bargain. You quit trying to fling around curse words like they'll make you those few extra years older, and quit bothering me while I'm trying to work

                      Classic, I wish I could think of creative things like that to say to the obvious underage people trying to buy cigarettes
                      My Horror Blog

                      Cinemania

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                      • #12
                        At the library I work at, we have Playboy. We keep them in the manager's office and guys would come up and ask for the issue they want and we hand it to them, and 5 min. latter they would bring them back.

                        We also have Playboy on Microfilm, but since that is in blank and white....I do like reading them for the articles. And to laugh at the stretch marks when I find them.

                        The boy, though. Is it normal for boys his age to speak like that, all proper like? Well, proper until the bitch part. So far I never had a kid call me "bitch" to my face.

                        Oh, and people are always coming in asking for a book by color. Red seems to be a popular color. The most well asked for Red book is: Texas banking red book. And then there is this book, if someone dressed like a Hobbit walks in: The adventures of Tom Bombadil : and other verses from The red book / by J.R.R. Tolkien. Theen there is this children's book: The red book / by Barbara Lehman.
                        Last edited by depechemodefan; 04-30-2008, 02:55 AM. Reason: forgot!
                        Time! Time! Time is what turns kittens into cats.

                        Don't teach me a lesson; all I learn is that you are an asshole.

                        I wish porn had subtitles.

                        Comment


                        • #13
                          Seraph!

                          And sometimes it's not even something from Oprah. But it's always a red book! (Kind of a variation of, "They're always playing it on the radio!" )

                          I'm glad I don't have to deal with that anymore! I'll probably be getting "it's a red pill" now!
                          It's floating wicker propelled by fire!

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                          • #14
                            Quoth depechemodefan View Post
                            The boy, though. Is it normal for boys his age to speak like that, all proper like? Well, proper until the bitch part. So far I never had a kid call me "bitch" to my face.
                            That's why I found it so humorous. It was so odd to hear that coming out of his mouth. I'm wondering if it worked before for him simply because of how glibly he spoke.

                            Of course, yeah...once he said that the gloves were off. I'd been cussed out before by kids around 10 years old in that store (the locals were not...well...not very polite), but for some reason he just was the limit.

                            I can't stand it when kids cuss anyways...
                            By popular request....I am now officially the Enemy of Normalcy.

                            "What is unobtainium? To Seraph, it's a normal client. :P" -- Observant Friend

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