Any idea what could be wrong with my daughter's laptop?
It's an Acer running Windows 10.
It's about 2 years old.
It will suddenly just freeze. Can't use the mouse or anything.
Then, the fan will kick in and run really loudly.
I have to hold the power button down to shut it off and then turn it back on again.
Sometimes, even holding the power button down, it seems to take several seconds to recognize it, and actually shut down.
It was happening only once in a while and very random, but now it's happening numerous times a day.
It's an Acer running Windows 10.
It's about 2 years old.
It will suddenly just freeze. Can't use the mouse or anything.
Then, the fan will kick in and run really loudly.
I have to hold the power button down to shut it off and then turn it back on again.
Sometimes, even holding the power button down, it seems to take several seconds to recognize it, and actually shut down.
It was happening only once in a while and very random, but now it's happening numerous times a day.
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