Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Reply
 
Thread Tools Display Modes

Don't give up your day job, buddy
  #1  
Old 03-28-2020, 02:43 AM
Pixelated Pixelated is offline
Chairman of the Board
 
Join Date: Oct 2016
Location: Bookholm
Posts: 2,071
Default Don't give up your day job, buddy

This was my customer, but I wasn't the one being annoyed.

We now close at 8 p.m. This couple came through my register at about 7:50 p.m. They'd obviously been rushing but were not cross (at least not towards me) about it. IIRC, they were buying for some relatives who are in self-isolation.

C - Customer
CW - Customer's Wife
Me
MoD - Manager of the Day

C and CW are at my register. I'm ringing through their stuff.

C: "What's wrong with that guy?"

Me: "What?"

C: "That guy!" He points to a guy in our uniform near the front doors. I have no idea who the guy is, so I just say "I don't know" and get back to work. The customer keeps talking (good-naturedly) about how grumpy the guy is ("He wants me to go home!) but he doesn't actually appear to expect an answer so I say nothing.

CW: "HE wants to go home!" She is busily and briskly piling stuff on the belt. C is just standing at the end of the belt continuing his monologue.

Meanwhile, the guy (who, it turns out, is MoD) comes past my register and C collars him.

C: "Hey, what are you so grumpy for? You sounded like you were gonna throw me out!"

CW: "Eddie!" (Not his real name, obviously)

C: "Well, he does! He's really grouchy!"

CW: "EDDIE!!!"

MoD tosses off a throwaway comment and moves off ... FAST.

Me: "Um ... do you know him?"

Wife: "NO!" (Again, she was not angry at me, but she was becoming increasingly irritated with her husband, telling him several times to "Knock it off!!")

I try to defuse the situation by saying if he wants to annoy somebody, try me, because I am notoriously un-annoyable (okay, not entirely true, but ...) and also, he should come by on Tuesday, when I have a starting time of 7 a.m. and will be working 8 hours ...

Eventually they pay and leave. I would not be surprised to find that hubby ended up in the trunk of their car, LOL.

I didn't see MoD again but joked to one coworker that the guy's wife was about ready to strangle him. CW said "MoD would've beaten her to it; he was ready to clock the guy."

Me: "I thought they were neighbours or something, and that's why the guy was being a pest towards him."

CW: "Nope."

So apparently this is hubby's idea of humour or comedy or something ....
__________________
Customer service: More efficient than a Dementor's kiss
~ Mr Hero

Last edited by Pixelated; 03-28-2020 at 02:46 AM.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:50 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.