Last night on my audit shift a husband and wife came to the desk to pay cash for their night's stay. The rate was 105.00 (plus tax) When I asked for 116.55 the wife flipped out and told me that it was 105. I told her the tax rate was 11 percent and she went off on me some more.
She could not understand that hotels charge a state sales tax and usually a county tax. She swore up and down she has never paid that much before at other hotels. Funny thing is I have worked hotels for 27 years and all of them have charged more than just state sales tax.
And then I dared to ask her if she wanted a receipt (some people don't) and she muttered under her breathe "stupid question."
Her husband in the meantime was telling her to leave it alone the entire time.
She could not understand that hotels charge a state sales tax and usually a county tax. She swore up and down she has never paid that much before at other hotels. Funny thing is I have worked hotels for 27 years and all of them have charged more than just state sales tax.
And then I dared to ask her if she wanted a receipt (some people don't) and she muttered under her breathe "stupid question."
Her husband in the meantime was telling her to leave it alone the entire time.
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