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Change is as good as a ... well, maybe not

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  • Change is as good as a ... well, maybe not

    One of my first customers today ... comes through my line with a fairly small order.

    Me: "Okay, your total today is $26.15."

    Customer (nervously): "Um ... I have a LOT of change ... would it be okay ...?"



    We weren't terribly busy at that point, so I said sure.

    And yes, she counted out $26.15 in loonies, toonies, quarters, dimes and nickels. But she did it very carefully -- four quarters to a pile, and so on -- so it was easy enough for me to keep track of the money as she counted it out.

    However, by the time she was done I had another customer so I punched in her payment, gave her her receipt, and dumped all those coins of the realm in a produce bag to be dealt with later. MUCH later, as it turned out, because suddenly business got ... brisk.
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero
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