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  • This one could get interesting

    Hey all. Its been a while I know.

    This is one that is just starting to warm up - could turn out to be totally innocent, but the warning signs are there.

    Suspected Fraudster (SF) calls us up and tell us that while he was bathing his young son at the hospital, he took off his rolex - valued at approx $15,000. He then forgot about this, and when he went back to look for it, someone had taken it.

    Now our policy limits watches/jewellery to $2500.00 unless you supply a valuation and pay an additional premium (fairly standard). This watch is not on his policy (along with his other valuables). SF is not happy and kicks up a huge stink, and ends up speaking to my manager. Manager finally gets him to accept that he never told us about the watch and the limit applies, and SF goes to find a photo of the watch.

    SF then sends in the photo of him wearing the watch with his arm around his son. By chance the claim comes across my desk, and as I am wont to do, I pull up the metadata.

    Me: (thinking) hmmm, ok, this photo was taken on Saturday. Didn't he lose the watch almost two months ago.

    So I pull the GPS data (yes we can do this if you dont change your settings)

    Me: Hmm, ok, so this photo was taken at his new address, which they didn't move into until after the date of loss. Curious...

    I then check a few other details...like the version of iOS used to generate the image. This software wasn't even available until after the date of loss. Not looking good for Mr SF at this stage.

    So I call Mr SF. I run through a series of questions about the device used, when it was taken etc. (Note I made a boo boo by not getting him to confirm the contents of the picture.) When I then ask him about the date data, he says he sent us in the wrong picture of him with a difference watch, and would instead send in the right one of him at their previous residence, with his arm up on the doorframe. I thank him for his cooperation and await the image.

    Almost 2 weeks later Image #2 comes in. This image is instead of his (much younger looking) son running across a field with him in the background. The photo was sent without the Metadata included - but appears to be taken on a difference device (filename conventions are great). A quick visual compairison suggests that the watches in both photos are the same. This is then sent to our Jewellery specialists who confirm it appears to be (claimed watch) and not (cheaper watch) that he was saying that image #1 was of.

    Time to call in the investigators.
    How ever do they manage to breathe for themselves without having to call tech support? - Argabarga

  • #2
    Keeping watch on this one

    Comment


    • #3
      Uh-oh, my scammer sense is tingling...
      I will not be pushed, stamped, filed, indexed, briefed, debriefed, or numbered. My life is my own. --#6

      Comment


      • #4
        so you have a group of people for investigating fraudelent claims about watches.

        Do you call them the watchmen?
        Interviewer: What is your greatest weakness?
        Me: I expect competence from my coworkers.

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        • #5
          These people never seem to give up, do they?

          Glad there are people like you to keep 'em honest!

          Comment


          • #6
            And it would've worked, too, if it weren't for that meddlesome EXIF data!
            Supporting the idiots charged with protecting your personal information.

            Comment


            • #7
              I think his time is up...
              This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
              I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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              • #8
                Time to call.....Yours Truly, Johnny Dollar! The man with the action-packed expense account!

                The radio station I listen to plays old radio shows on Sunday nights. Johnny Dollar is a favorite of mine. For those who don't know, he's an insurance investigator, in the 40s and 50s. It's fun to listen to his expense account - "$39, for a plane trip across the country"

                Comment


                • #9
                  Quoth gremcint View Post
                  so you have a group of people for investigating fraudelent claims about watches.

                  Do you call them the watchmen?
                  And if you do, does anyone watch them?
                  PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                  There are only Four Horsemen of the Apocalypse because I choose to walk!

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                  • #10
                    Quoth Jay 2K Winger View Post
                    And if you do, does anyone watch them?
                    They tend to watch each other
                    Be Nicer To Retail Workers 2K18, also known as: stop being an incredibly shitty human to people just doing their job.

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                    • #11
                      Who Watches the Watchmen?
                      They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

                      Comment


                      • #12
                        Quoth Sapphire Silk View Post
                        Who Watches the Watchmen?
                        Sam Vimes.
                        I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                        Procrastination: Forward planning to insure there is something to do tomorrow.
                        Derails threads faster than a pocket nuke.

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                        • #13
                          What about the Patrician?
                          My Guide to Oblivion

                          "I resent the implication that I've gone mad, Sprocket."

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                          • #14
                            Quoth Tama View Post
                            What about the Patrician?
                            You really don't want him watching you. Ever. At all.
                            When you start at zero, everything's progress.

                            Comment


                            • #15
                              He "accidentally" sent in a picture of the wrong watch taken at the wrong time in the wrong place? I can understand accidentally sending you some random picture he took recently because he drag-n-dropped the wrong file, but unless he takes picture prominently featuring his watch on a routine basis, this certainly has a strong odor about it.

                              If the watch in picture one is, by shear coincidence, the same model as he's claiming, it's time to produce documentation for two watches or go home.

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