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So I had the day from hell today. I am a photo tech in a *W* drugstore. I arrived at 8am this morning to discover that the cashier had called out and the next staff person wasn't scheduled until noon. Oh joy. So I'm ALONE on the sales floor from 8am until noon. That means I do all the cashiering, general customer service, price checks etc., and run the photo department. And wouldn't you know it, there were lots of people wanting photos today. So I'm running back and forth between the register and the photo department.
As if that wasn't bad enough ... here are a few gems from my day.
About 8:30 am (!!) extremely drunk guy wanders in, wants to buy batteries. How do I know he's drunk? Well by jeezus, I could smell it when he walked in the door! I show him where they are. He searches around for a while, then comes up to the register with a pack that costs $3.99 (that's $4.26 with tax). He pays in coins ... ugh ... then proceeds to tell me that his grandmother was the woman that the Beverly Hillbillies show was based on. This entire transaction took about 15 minutes. Meanwhile, people are lining up behind him to get their coffee, etc before going to work. I was polite, but kept saying "Okay, you have a nice day sir!" It took about 3 times before he got the hint. Customers behind him are rolling their eyes, making impatient sounds etc.
Okay, so about 1/2 hour later, he's back. He wants - I don't even remember now, but we don't carry it. THIS transaction takes 10 minutes. Again cue the line behind him, the eye rolling etc. He finally leaves YAY!
So now a woman comes in with a gallon of milk that is half empty. She wants to return it because "it doesn't taste good".
Really???? You had to drink half of it to determine that it doesn't taste good?? Oh and what's that? You don't have a receipt??? Oh yay! I call the manager and push her off to the side (not literally). I'm not sure what he did for her, but I ended up with a used gallon of milk under my register.
Oh look who's back! Drunk guy! Hooray! He buys yet another pack of batteries ($4.26 with tax) and pays yet again with coins. This time his story to be shared is about how he is a ninja warrior. Whatever.
So the day proceeds. I have to tell you, I am a smoker. I spent 4 (FOUR) hours on the register with no break, no bathroom break, no smoke break. I am about ready to kill
The next staff person comes in and I RUN, not walk, to take my lunch. Okay, so now I'm calm, I got a full belly and was able to have a cigarette (and some chocolate if you must know!)
I get back on the register. Guess who's back? Yep, you guessed it! Drunk guy, who evidently has spent the last 1 1/2 hours that he wasn't in my store imbibing even MORE alcohol. Keep in mind it's only 12:30pm at this point. This time, he wants to use the restroom, okay whatever. I point him to it and call the store manager - I explain the situation and tell him I am uncomfortable at this point with the guy in the store. He tells me to call him when drunk guy comes out of the restroom.
Well, unfortunately, when drunk guy came out of the restroom, manager was unloading the truck, so he couldn't do anything. Fortunately, drunk guy left. However, less than an hour later .... he's back! He wants cigarettes, and not the cheap ones. He buys a $5 pack of cigarettes and pays with ...... you guessed it COINS !!!!!!!!!!!!!!!!!!
By now, it's 2pm and THANK the gods the afternoon/evening cashier has arrived. I fill him in on drunk guy and RUNNNNNNNNNNNNNNNN to photo to hide
And how was your day??
As if that wasn't bad enough ... here are a few gems from my day.
About 8:30 am (!!) extremely drunk guy wanders in, wants to buy batteries. How do I know he's drunk? Well by jeezus, I could smell it when he walked in the door! I show him where they are. He searches around for a while, then comes up to the register with a pack that costs $3.99 (that's $4.26 with tax). He pays in coins ... ugh ... then proceeds to tell me that his grandmother was the woman that the Beverly Hillbillies show was based on. This entire transaction took about 15 minutes. Meanwhile, people are lining up behind him to get their coffee, etc before going to work. I was polite, but kept saying "Okay, you have a nice day sir!" It took about 3 times before he got the hint. Customers behind him are rolling their eyes, making impatient sounds etc.
Okay, so about 1/2 hour later, he's back. He wants - I don't even remember now, but we don't carry it. THIS transaction takes 10 minutes. Again cue the line behind him, the eye rolling etc. He finally leaves YAY!
So now a woman comes in with a gallon of milk that is half empty. She wants to return it because "it doesn't taste good".
Really???? You had to drink half of it to determine that it doesn't taste good?? Oh and what's that? You don't have a receipt??? Oh yay! I call the manager and push her off to the side (not literally). I'm not sure what he did for her, but I ended up with a used gallon of milk under my register.Oh look who's back! Drunk guy! Hooray! He buys yet another pack of batteries ($4.26 with tax) and pays yet again with coins. This time his story to be shared is about how he is a ninja warrior. Whatever.
So the day proceeds. I have to tell you, I am a smoker. I spent 4 (FOUR) hours on the register with no break, no bathroom break, no smoke break. I am about ready to kill
The next staff person comes in and I RUN, not walk, to take my lunch. Okay, so now I'm calm, I got a full belly and was able to have a cigarette (and some chocolate if you must know!)I get back on the register. Guess who's back? Yep, you guessed it! Drunk guy, who evidently has spent the last 1 1/2 hours that he wasn't in my store imbibing even MORE alcohol. Keep in mind it's only 12:30pm at this point. This time, he wants to use the restroom, okay whatever. I point him to it and call the store manager - I explain the situation and tell him I am uncomfortable at this point with the guy in the store. He tells me to call him when drunk guy comes out of the restroom.
Well, unfortunately, when drunk guy came out of the restroom, manager was unloading the truck, so he couldn't do anything. Fortunately, drunk guy left. However, less than an hour later .... he's back! He wants cigarettes, and not the cheap ones. He buys a $5 pack of cigarettes and pays with ...... you guessed it COINS !!!!!!!!!!!!!!!!!!
By now, it's 2pm and THANK the gods the afternoon/evening cashier has arrived. I fill him in on drunk guy and RUNNNNNNNNNNNNNNNN to photo to hide
And how was your day??
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Yes, I work there too!
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