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Customer wanted free parking the day before open house

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  • Customer wanted free parking the day before open house

    The university I work at has its open house this Saturday.

    On Friday a male customer arrived to park. There was a female customer in the passenger seat.

    Here is what happened.

    me: "Hi, how may I help you?"
    male customer: "Is this Visitor parking?"
    me: "Yes it is. You can either park over here for $5.00 or at the metered lot across the street & pay one of the meters."
    male customer *has a shocked look on his face*: "Visitors have to pay to park here?"
    me: "Yes, the university does charge everyone a $5.00 parking fee. And this information is stated on their website."
    male customer: "Where is student parking?"
    me: *thinking...well only current students with a valid parking permit can park in student parking. You are not a student yet.*

    Female customer hands me a brouchure. I look at it, & it states Open House, the day of the open house, which is this Saturday, the time it begins & when it ends, & where free parking is available (which is at the parking garage next to the college of business).

    me: "Open house is this Saturday, & so free parking is only available that day. You can either park at the metered lot across the street or at Visitor parking for $5.00."
    male customer: "Oh come on."

    So I close the booth window & I call the parking office. "Nancy" answers the phone, & I tell her why I am calling. She asks me for the name of the person wanting free parking. I tell her the name that is on the brouchure, who I am guessing is the driver. She tells me no, the customer cannot get free parking.

    So I tell the guy the following...

    "I called the parking office & I spoke to my boss, & she told me that parking is only free this Saturday, not today."

    I notice he has a $5.00 bill in his hand. Since we do not accept payment, I tell him he can either pay at the parking office (if he wants to complain) or at the vending machine on the first floor.

  • #2
    They want to enroll in the university but they can't read the brouchure.
    Time! Time! Time is what turns kittens into cats.

    Don't teach me a lesson; all I learn is that you are an asshole.

    I wish porn had subtitles.

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    • #3
      I take online classes at a local college and am to cheap to pay for the parking pass ($25/term). If I go to campus (generally twice a term) I plug a meter and do so happily. I know I will have to, why do people think parking is free?

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      • #4
        Quoth Sightings Reporter View Post
        I know I will have to, why do people think parking is free?
        Actually around here, as long as you're not at the universities, parking is generally free. And I know a lot of places that offer free parking to visitors. I can see someone thinking that, if they don't understand the scale of a university.

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        • #5
          Quoth depechemodefan View Post
          They want to enroll in the university but they can't read the brouchure.
          Bwahahaha....I answer the switchboard for a college and I can tell you right now, there are a lot of people, students and teachers, who don't seem to read things...
          "Man, having a conversation with you is like walking through a salvador dali painting." - Mac Hall

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