not sucky, just odd..which is why it is here.
So we took calls for the first time. Was on the phone 45 minutes trying to help the customer. For obvious reasons I can not say who I am working for..or give too many details (specifically because they will fire my hinny faster then I could blink if they found out). Person had been trying to get it straightened out 13 hrs that day, 2 of which was on hold calling us. Even though I spent 45 minutes, was unable to help them..and did not get yelled at for spending that long either..so yay. The person was actually very pleasant about it as well. All in all not a bad first day in taking customer service calls. Oh and they were laughing by the time they got off the phone with me, so that is a plus.
So we took calls for the first time. Was on the phone 45 minutes trying to help the customer. For obvious reasons I can not say who I am working for..or give too many details (specifically because they will fire my hinny faster then I could blink if they found out). Person had been trying to get it straightened out 13 hrs that day, 2 of which was on hold calling us. Even though I spent 45 minutes, was unable to help them..and did not get yelled at for spending that long either..so yay. The person was actually very pleasant about it as well. All in all not a bad first day in taking customer service calls. Oh and they were laughing by the time they got off the phone with me, so that is a plus.
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