e-mail....NOW for the illiterate

[bob the goat]

I send a customer an e-mail with a question about their order that looks like this:

---------------------------------------
Subject: Your PO #XXX-XXX, our order # XXXXXX

(customer)
I am processing your Purchase Order #XXX-XXX (our order #XXXXXX) that you sent yesterday. I need to know what wood finish you would like on this order.

Bob
----------------------------------------

I get a reply:

-----------------------------------------
Subject: RE: Your PO #XXX-XXX, our order # XXXXXX

Bob:
I need to know what order number this is in response to, we have more than one order going at any given time.
------------------------------------------


The part that adds insult to injury is that their company just got set up as a dealer for our company, and this is the first (and currently only) order, so they only have one order with us.

/equip head
/attack desk

[Evil Queen]

Are they blind? Clearly you already had the order number there!

[poisoned_flowers]

Ah, the joys of stupid people with access to important equiptment. I do have to admit I myself have pulled some D'oh moments in regards to obvious information, but never on such a grandious scale. I applaud this SC.

[Anthony K. S.]

Are they blind?

No, just stupid.

[BrightEyedKitty]

Subject: RE: Your PO #XXX-XXX, our order # XXXXXX

Bob:
I need to know what order number this is in response to, we have more than one order going at any given time.
------------------------------------------

Subject: RE:RE: Your PO #XXX-XXX, our order # XXXXXX

(Customer):
I don't think we want you to sell our products anymore.

(Me)

[Samaliel]

I think this guy needs to be put on a Woodchipper Operator position. Hopefully, he'll get his arms stuck in it because he'll miss the sign advising not to.