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I have 9 antivirus programs, 10 spyware and 15 adaware and I'm still infected

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  • #16
    I had a little old couple come in one day. And the woman was complaining about porn pop ups and saying their service was terrible because they were sending her those things. And they hadn't be anywhere to get things like that. I didn't really have the heart to tell her that I most likely knew where that stuff was coming from and it was standing next to her.

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    • #17
      Now, that's not necessarily true either.

      In tech support, you do not make assumptions. An assumption would be that all porm spam and popups came from porn sites. Until you see the browser history, you can't make that call. Many forms of adware, despite where they were picked up from, use porn popups. It's not for us to say that it came from porn surfing.

      Jenni, the politically correct
      SC: “Yeah, Bob’s Company. I'm Bob. It's my company.” - GK
      SuperHotelWorker made my Avi!!

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      • #18
        Very True Technical.Angel. It only takes one popup to start a nasty domino effect and porn pop ups can come from anywhere. NOW, in the instance where our boss brought in his daughter's Boyfriend's laptop and we found about 10 gig of porn movies......well, lets just say we thought about letting the boss know what his daughter's boyfriend was doing...heh heh

        And we've printed out the history of websites for some customers and show them. The best part is when the customers are parents who bring their 12-13 year old kids in and we show the parents what was all found. For some odd reason they glare at their kids and the kid turns about 3 shades of red. I love those situations.
        "The light at the end of the tunnel has been turned off due to budget cuts." - Steven Wright

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        • #19
          Totally busted

          Little Jimmy: I dunno how they got there..... Umm.....Maybe someone sent me a link.
          Me: Nope. They are URL's that have been manually entered.
          LJ: Huh?
          Me: Someone had to type them in. And look, you can even see the time & date of the visit too.
          "I reject your reality and substitute my own"....Adam Savage-Mythbuster

          Must remember to stop using "brain of death" on slower morons.... I meant customers.

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          • #20
            You know what annoys me? When companies ship out PCs with trials for McAfee and Norton installed. Antiviruses don't like other AVs. Very annoying.

            What do you guys think?

            Jenni
            SC: “Yeah, Bob’s Company. I'm Bob. It's my company.” - GK
            SuperHotelWorker made my Avi!!

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            • #21
              Ohhhh, I wish Norton's security software gets a bug and it completely erased from this world.

              Both Norton and Mcafee used to be really good. Back in the day where viruses were really virus (and not trojan horses). Now days almost all "virus" are trojan horses, Mcafee and Norton just didn't keep up and their software just became bulky and slow.

              Now that Micro$oft has decided to offer anti-trojan protection for free (Windows Defender). Norton and Mcafee are depending on the preinstalled to get business to stay in business. They both need to get out of the anti-virus business. They suck at it now.
              I've lost my mind ages ago. If you find it, please hide it.

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