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More of a facepalm customer than a sucky one
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Old 03-22-2018, 04:57 AM
Pixelated Pixelated is offline
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Default More of a facepalm customer than a sucky one

Customer comes in and is interested in the tea-based drinks we sell. She asks what kinds of teas we have. I name off half a dozen.

Customer: "Do you have any coconut?"

Me: "No, I'm sorry, we don't have any teas that even have coconut in them."

Customer: "None?!"

Lady, coconut is not a particularly common ingredient in teas. I have a boatload of teas in my cupboards, from my days at The Now Defunct Teashop, and maybe one or two have coconut in them. But I'm pretty sure we don't have coconut ANYTHING at The Mothership ... coffee, tea, blended drinks, you name it.

At this point, Senior Coworker steps in, and tries to offer some suggestions for alternate flavours and drinks. She runs through a short list and says we can try to make this or that or the next one ...

Customer: "I like coconut."

Now, Customer wasn't being sucky or snotty or whiny, but ... she'd just had two employees tell her we don't have coconut.

I was horribly close to telling her to take her coconut fetish somewhere else, which would certainly have been disastrous, as I'm already perilously close to ending my service with The Mothership.

Senior Coworker said we could make her something and if she didn't care for it, we could try something else. This is standard practice at The Mothership, but I was thinking that I could just see this person running through six or eight or 10 drinks, claiming that she didn't like the current one and we had to make her another one because we'd said we would.

In any case, I misjudged her ... she settled on one particular drink (I don't remember what) and disappeared, never to return.

Even though it wasn't coconut.
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Last edited by Pixelated; 03-22-2018 at 05:02 AM.

  #2  
Old 03-22-2018, 02:37 PM
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How may swallows does it take to bring her her coconut tea?
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Old 03-22-2018, 02:59 PM
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Quote:
Quoth Rosco the Iroc View Post
How may swallows does it take to bring her her coconut tea?
What kind of swallows are you referring to? African or European?
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Old 03-22-2018, 04:17 PM
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Quote:
Quoth catcul View Post
What kind of swallows are you referring to? African or European?
They could carry it on a line, held under their dorsal guiding feathers.
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Old 03-22-2018, 06:00 PM
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Quote:
Quoth catcul View Post
What kind of swallows are you referring to? African or European?
What? I don't know that–AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA~!
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  #6  
Old 03-22-2018, 07:23 PM
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I was thinking that she might get a belly ache.
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Old 03-22-2018, 08:31 PM
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At least it's not this coconut.
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  #8  
Old 03-23-2018, 12:01 AM
Shyla Shyla is offline
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I like coconut. I don’t think coconut tea sounds good at all. But I believe all your coconut is in the magic back room, where customers believe everything resides.

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Old 03-28-2018, 06:45 PM
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Quote:
Quoth Shyla View Post
I like coconut. I don’t think coconut tea sounds good at all. But I believe all your coconut is in the magic back room, where customers believe everything resides.
I think if you mean 'tea' to mean any of the numerous herbal infusions that people call tea and then add coconut milk\cream into the mix it wouldn't be bad.
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  #10  
Old 03-31-2018, 03:05 AM
Pixelated Pixelated is offline
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Quote:
Quoth Naaman View Post
I think if you mean 'tea' to mean any of the numerous herbal infusions that people call tea and then add coconut milk\cream into the mix it wouldn't be bad.
Exactly. Back in the day of The Now-Defunct Tea Shop I often had occasion to explain to people that North Americans (myself included) tend to refer to anything steeped in hot water as "tea" even though "tea" is actually a specific plant, and "infusion" is the proper term for herbal mixes.
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