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I currently work in a Career Center run by a popular thrift store chain. It's basically a computer lab and a small classroom that is used to help people obtain employment. We are open to the general public. This place is also only 1500 sq ft and is an amphitheater of sound. There is no music, the computers are tucked away under the kiosks, it's just as quiet (creepy quiet in my opinion). So you can just imagine how noise just bounces off the walls and echos for ever.
In comes this woman wanting to fax something off, with her she brings a shopping cart with her twins. She has to register first, takes 10 minutes. One is slamming the collapsible seat over and over while the other leans over the cart attempting to touch her mother saying "Mommy, mommy,mommy..." This is already annoying.
She goes to the back and tries to fax, while leaving the cart with her kids in it across the room. They obviously don't like it very much at all and start whaling. I walk over to her and calmly state that she'll have to leave as she's disturbing everyone else. She gets flustered "I" just have to fax this and I"ll leave" She has a mess of papers, some stapled, things that obviously have to be copied first. This will not be a quick in and out. I tell her "I'm sorry, but if you cannot calm them down, you have to leave now". She ignores me and continues fiddling with her mess of papers. I try to help her but she has no clue what she needs to fax and what she doesn't. I finally have to say "You're disturbing the class and everyone in the center, please come back when your kids have calmed down"
She snatches the buggy with the whaling kids and proclaims how rude we are and that she'll never be back.
I am soo uncomfortable having to tell parents that their kids can't run around the center, jump on the furniture, play with equipment, open drawers, or scream uncontrollably. They're always mad at me, like it's my fucking fault.
Last week here.. I cannot wait!
In comes this woman wanting to fax something off, with her she brings a shopping cart with her twins. She has to register first, takes 10 minutes. One is slamming the collapsible seat over and over while the other leans over the cart attempting to touch her mother saying "Mommy, mommy,mommy..." This is already annoying.
She goes to the back and tries to fax, while leaving the cart with her kids in it across the room. They obviously don't like it very much at all and start whaling. I walk over to her and calmly state that she'll have to leave as she's disturbing everyone else. She gets flustered "I" just have to fax this and I"ll leave" She has a mess of papers, some stapled, things that obviously have to be copied first. This will not be a quick in and out. I tell her "I'm sorry, but if you cannot calm them down, you have to leave now". She ignores me and continues fiddling with her mess of papers. I try to help her but she has no clue what she needs to fax and what she doesn't. I finally have to say "You're disturbing the class and everyone in the center, please come back when your kids have calmed down"
She snatches the buggy with the whaling kids and proclaims how rude we are and that she'll never be back.
I am soo uncomfortable having to tell parents that their kids can't run around the center, jump on the furniture, play with equipment, open drawers, or scream uncontrollably. They're always mad at me, like it's my fucking fault.
Last week here.. I cannot wait!
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