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Is that the cheapest?
Old 10-13-2019, 06:49 AM
figgyx figgyx is offline
Front End Supervisor
Join Date: Oct 2011
Posts: 163
Default Is that the cheapest?

Woman arrives at the hotel at 245am and inquires about a room with two beds. Now these rooms are selling for 99 and I quote her 89. She tells me she was looking on line and found a rate of 70. I let her know she would have to book it online then - and I tell her that since it is after midnight the 3rd party sites will book her a room for the next day. (and really - the 70 was probably a quote for Sunday anyway)

We go round and round - she keeps asking if that is the cheapest. I relent a little and change the rate to 79 (my lowest) and she keeps up with asking if I can do any better.

She asks if I can go cheaper since it is so late and I counter that she chose to arrive this late. Finally, she agrees.

Old 10-13-2019, 10:38 AM
Mental_Mouse Mental_Mouse is offline
Store Manager
Join Date: Jan 2016
Posts: 652

Your mistake was yielding to her persistence. She bullied you into an extra discount when you already had given her one.

Old 10-13-2019, 06:21 PM
Pixelated Pixelated is offline
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Join Date: Oct 2016
Location: Bookholm
Posts: 2,069

"Certainly there's a cheaper option ... your car."
Customer service: More efficient than a Dementor's kiss
~ Mr Hero

Old 10-14-2019, 12:14 AM
SmivMoc SmivMoc is offline
Join Date: Jan 2010
Posts: 64

The way to beat hagglers like that is to raise your price. "$109." "You said $89!" "Now it's $119."

Old 10-15-2019, 08:18 AM
Buzzard Buzzard is offline
Store Manager
Join Date: Oct 2014
Posts: 747

Up the price with every go 'round past the second. When they twig that this stupidity is going to cost them, they'll be happy to go back to the original price.

Old 10-15-2019, 12:07 PM
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YamiNoHime YamiNoHime is offline
Front End Supervisor
Join Date: Jun 2019
Location: Long Island, NY
Posts: 182

"Is that the cheapest?"

No, dear lady, The cheapest would be YOU
My son thinks I'm Lucifer Morningstar. I'm not sure he's wrong.
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