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Oh man. This is not sucky, really, so I'm putting it over here.
There's this customer of mine. He's actually extremely polite, pays promptly, doesn't flip out over stupid stuff, he's mostly a great customer, just... kind of clueless. And he's also worried about the details of his orders, paranoid that they won't come out right. These two things together mean that he asks ENDLESS questions. ENDLESS. Our last conversational chain was something like 50 messages long, and that was for just a tail and ear set, pretty much THE simplest thing I make.
Now he wants to order what is quite possibly going to be the MOST complicated costume I've ever made, ever.
Wish me luck, guys! I'm going to need it to keep from being driven absolutely up the wall by this guy.
People like this are why I consider "paying me for time spent answering e-mails" to be an essential part of my pricing structure.
There's this customer of mine. He's actually extremely polite, pays promptly, doesn't flip out over stupid stuff, he's mostly a great customer, just... kind of clueless. And he's also worried about the details of his orders, paranoid that they won't come out right. These two things together mean that he asks ENDLESS questions. ENDLESS. Our last conversational chain was something like 50 messages long, and that was for just a tail and ear set, pretty much THE simplest thing I make.
Now he wants to order what is quite possibly going to be the MOST complicated costume I've ever made, ever.
Wish me luck, guys! I'm going to need it to keep from being driven absolutely up the wall by this guy.
People like this are why I consider "paying me for time spent answering e-mails" to be an essential part of my pricing structure.
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