A few tales from parts land. ...........................
Glad I don't have to talk to this bitch......
This was relayed to me from one of the wholesale guys named P today. As such I am paraphrasing.
This particular wholesale account does a fair amount of business with us, and has remained loyal to the local dealers in light of recent out-of-town dealers trying to snipe our business with slightly cheaper prices and a one-day turnaround, yet that's a topic for another post. On with the show.
The owner of this particular shop is on vacation, and therefore his secretary is attempting to run things. She has allowed this to go to her head. She called P and demanded that he give her a charge account(they are on cash with us at the moment) right bloody now. Her reasoning was that they spend thousands of dollars with us every month(they do) and they have remained loyal(they have). All fine and good reasons, yet the main thing that will cause us to grant you a charge account with us is to ask for it(they have not). The big problem with her direction of vitriol is that P has no control over charge status, it has to be approved through accounting yada yada. This answer was of course no good at all. She told P that he had not heard the last of this!!! and slammed the phone down in his ear.
Fast forward about 20 minutes. P gets a phone call from the owner of the above mentioned shop while he is on vacation far far away wanting to know just what the hell is going on. P informs him of the conversation and the owner is rightly confused. His secretary told him that P told her they were not good enough and didn't spend nearly enough to warrant a charge account and that they could take their loyalty and shove it up their collective asses!!
Needless to say P set the owner straight and told him just what needed to be done to get a charge account(ask, fill out a credit app), and he said he would handle it when he gets back. P is hoping this harpy gets the ax as she is at best unpleasant even when her boss is around. Now he knows what she does when he isn't there.
Close? YOU CAN'T CLOSE!!!! Sailor Talk Ahead
We are closed on the 4th of July, and Saturday the 5th for that matter. Yes, I am looking forward to it.
This was overheard by me while closing out used car tickets.
D: Poor bastard that has to work the remedial counter
SC: Wants to fix his car this weekend. Maybe. If it breaks.
SC: Hey!! This sign says you're closed for the 4th and 5th!! What if I need parts?
D: We close for the 4th every year. If it's on a Friday or Monday, we close that Saturday too. This is nothing new. If you need parts, I can get them for you now. What is it you're after?
SC: I don't need any now. But what if I do? What am I supposed to do, wait 'til Monday?
D: Yeah.
SC: Fuck this place, I'm going to <competing GM dealer>!!
D: They're closed this weekend too.
SC: Fuck you!! <leaves>
WTF? Perhaps we should stay open 24 hours for douches like this "just in case". Please.
On a side note, D is going to kill soon. I can feel it.
Glad I don't have to talk to this bitch......
This was relayed to me from one of the wholesale guys named P today. As such I am paraphrasing.
This particular wholesale account does a fair amount of business with us, and has remained loyal to the local dealers in light of recent out-of-town dealers trying to snipe our business with slightly cheaper prices and a one-day turnaround, yet that's a topic for another post. On with the show.
The owner of this particular shop is on vacation, and therefore his secretary is attempting to run things. She has allowed this to go to her head. She called P and demanded that he give her a charge account(they are on cash with us at the moment) right bloody now. Her reasoning was that they spend thousands of dollars with us every month(they do) and they have remained loyal(they have). All fine and good reasons, yet the main thing that will cause us to grant you a charge account with us is to ask for it(they have not). The big problem with her direction of vitriol is that P has no control over charge status, it has to be approved through accounting yada yada. This answer was of course no good at all. She told P that he had not heard the last of this!!! and slammed the phone down in his ear.
Fast forward about 20 minutes. P gets a phone call from the owner of the above mentioned shop while he is on vacation far far away wanting to know just what the hell is going on. P informs him of the conversation and the owner is rightly confused. His secretary told him that P told her they were not good enough and didn't spend nearly enough to warrant a charge account and that they could take their loyalty and shove it up their collective asses!!
Needless to say P set the owner straight and told him just what needed to be done to get a charge account(ask, fill out a credit app), and he said he would handle it when he gets back. P is hoping this harpy gets the ax as she is at best unpleasant even when her boss is around. Now he knows what she does when he isn't there.
Close? YOU CAN'T CLOSE!!!! Sailor Talk Ahead
We are closed on the 4th of July, and Saturday the 5th for that matter. Yes, I am looking forward to it.
This was overheard by me while closing out used car tickets.
D: Poor bastard that has to work the remedial counter
SC: Wants to fix his car this weekend. Maybe. If it breaks.
SC: Hey!! This sign says you're closed for the 4th and 5th!! What if I need parts?
D: We close for the 4th every year. If it's on a Friday or Monday, we close that Saturday too. This is nothing new. If you need parts, I can get them for you now. What is it you're after?
SC: I don't need any now. But what if I do? What am I supposed to do, wait 'til Monday?
D: Yeah.
SC: Fuck this place, I'm going to <competing GM dealer>!!
D: They're closed this weekend too.
SC: Fuck you!! <leaves>
WTF? Perhaps we should stay open 24 hours for douches like this "just in case". Please.
On a side note, D is going to kill soon. I can feel it.
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