Overheard...

[JoitheArtist]

...just heard our receptionist tell a prospective member that our website "password-friendly."

does that even mean???

From the way she's explaining it, she just means that all the good stuff is password-protected. But why say "password-friendly"??

[Becks]

But why say "password-friendly"??

For that warm fuzzy feeling?

[Anthony K. S.]

But why say "password-friendly"??

For the same reason that management insists on calling customers "guests," I suppose.

People will come up with all sorts of nonsense to try to make their businesses seem friendlier and more comfortable.

[Bright_Star]

For the same reason that management insists on calling customers "guests," I suppose.

People will come up with all sorts of nonsense to try to make their businesses seem friendlier and more comfortable.

...and at Sam's Club the customers are called "Members".

[Food Lady]

For the same reason that management insists on calling customers "guests,"

I see you've used quotes. I like to use air quotes when I say it, since a true guest would not do the stuff our customers do to us.

[tropicsgoddess]

User friendly, yes but password friendly?!!

[Zoom]

perhaps the convo actually went

"...and the website password is 'friendly'."

[the lawsmeister]

For the same reason that management insists on calling customers "guests," I suppose.

The federal minister for health over here started calling hospital patients "customers" at a press conference a while back. Some joker in the crowd called out that with the current state of affairs they should be called punters.

[Peppergirl]

Maybe she's related to CEO and is as non-sensical as she is?

[dalesys]

They really are (l)user friendly...

All passwords are one letter or less

[Geek King]

...and at Sam's Club the customers are called "Members".

As I pay for a membership that grants the ability to shop there for the price on the shelf, it is used appropriately in that case. The same as paying for a membership to a workout center or anything else you might have to pay for long-term use of services.

However, I have always disagreed with the term "guest" replacing a paying customer/member. I hold my guests to a certain standard of behavior, and would kick them out of my home/car/whatever if they persisted in the behaviors I see repeated on these boards.