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Don't you wish that sometimes you could just pull a customer aside and give them a rundown on just how it is that things ACTUALLY work as opposed to their ill-preconceived notions about how they work? 
Class is now in session!
To the man who asked for a manager right off the bat and expressly told me he was doing so because he wanted to speak to someone who actually KNOWS the products:
First of all, you're an Asshole. Major Asshole, in fact.
Second, my manager is not going to know any more or less about these products than I do. I'm not some random twit they pulled off the street, ran through a car wash, stuffed into a red shirt and then threw out on the sales floor with vague instructions on how to sell. I'm a trained sales associate and I know what I am doing.
Third, my manager has better things to do than babysit Assholes like you.
And lastly Major, your question was a very simple one that had a one word answer. (Plantronics, of you are wonder. "Which is the better brand of headset you carry?")
For all the above reasons, you fail. You are not getting a manger, you are getting me. Sorry.
To the customer who told me that she would be "taking her business to a store that sells coordinated products":
You are perusing a CLEARANCE table. CLEARANCE. In this case a table of discontinued printers and some two-way radios that were leftover from a planogram reset. Yes, it's unfortunate that the radios on the table don't work with the chargers on the table, but you know what? TS on you. News flash: People don't' always buy the charger & battery sets for their radios! Sometimes they elect to run them off AAAs instead. Therefore, we will sometimes have chargers leftover. And because not everyone buys the chargers, we carry more radios than chargers and will sometimes have radios left but not the associated charger! If these were still active items, then I'd either have the charger for it or I could order it for you. But it's not. This is CLEARANCE! Take it or leave it, and for God's sake stop complaining about it! THAT IS THE WAY IT WORKS!
To the woman who flipped out at my manager so hard that the manager almost started to cry:
Yes, you bought an extended warranty from us. Yes, your HP printer has apparently shit the bed. Yes, that is most unfortunate. But no, you do NOT get to walk into the store and demand an instant replacement, nor are you entitled to a full refund of the price of the printer AND the price of the warranty in lieu of a new printer.
Allow me to explain it to you. This is all in the warranty pamphlet we provided for you, but clearly you did not read it.
Opening up to page one, you will notice "Types of Service."
•Carry in: We will refer you to the nearest authorized repair center for service.
•Express shipping: We will provide prepaid shipping to and from our repair facility.
•On-site. We will do our best to repair your product at your home or workplace.
Under that it says "FOR CUSTOMER SERVICE" and it lists a website you can visit and a phone number you can call 24/7.
I regret to inform you that "Come into the store, throw a massive shit fit, and generally act like a Bitch on Wheels" is NOT listed anywhere in the pamphlet.
Moreover, since the product is less than a year old, it is still under warranty from HP. Therefore, you should have called HP first.
Lastly, there is no such thing as an "automatic replacement" warranty. Allow me to explain how EVERY warranty works EVERYWHERE:
1) Call in and describe the problem.
2) Attempt to resolve issue over the phone.
3) If that fails, the item will be sent out for repair.
4) If not repairable, it will be replaced.
5) (Our warranty) If the item is no longer available, we will send you a gift card so you can buy a new one.
Got that? Because there's going to be a test on this in a minute!
Now I do not give a hot-diggity-damn what the guy at the [Other] store allegedly told you. I have already explained how the real world of warranties works.
Oh? You are going to continue to yell and scream and try to make the manager cry? What's this? You're calling the other store to complain to them while you are still tying up a register my MY store?
I'll let Prof Crocker explain the last part: YOU FAIL! F! F! F!! F!!!!!! FAIRY GODPARENTS!!!
You FAILED the test, and must now surrender your shopping license.
Class dismissed (for now).
Class is now in session!
To the man who asked for a manager right off the bat and expressly told me he was doing so because he wanted to speak to someone who actually KNOWS the products:
First of all, you're an Asshole. Major Asshole, in fact.
Second, my manager is not going to know any more or less about these products than I do. I'm not some random twit they pulled off the street, ran through a car wash, stuffed into a red shirt and then threw out on the sales floor with vague instructions on how to sell. I'm a trained sales associate and I know what I am doing.
Third, my manager has better things to do than babysit Assholes like you.
And lastly Major, your question was a very simple one that had a one word answer. (Plantronics, of you are wonder. "Which is the better brand of headset you carry?")
For all the above reasons, you fail. You are not getting a manger, you are getting me. Sorry.
To the customer who told me that she would be "taking her business to a store that sells coordinated products":
You are perusing a CLEARANCE table. CLEARANCE. In this case a table of discontinued printers and some two-way radios that were leftover from a planogram reset. Yes, it's unfortunate that the radios on the table don't work with the chargers on the table, but you know what? TS on you. News flash: People don't' always buy the charger & battery sets for their radios! Sometimes they elect to run them off AAAs instead. Therefore, we will sometimes have chargers leftover. And because not everyone buys the chargers, we carry more radios than chargers and will sometimes have radios left but not the associated charger! If these were still active items, then I'd either have the charger for it or I could order it for you. But it's not. This is CLEARANCE! Take it or leave it, and for God's sake stop complaining about it! THAT IS THE WAY IT WORKS!
To the woman who flipped out at my manager so hard that the manager almost started to cry:
Yes, you bought an extended warranty from us. Yes, your HP printer has apparently shit the bed. Yes, that is most unfortunate. But no, you do NOT get to walk into the store and demand an instant replacement, nor are you entitled to a full refund of the price of the printer AND the price of the warranty in lieu of a new printer.
Allow me to explain it to you. This is all in the warranty pamphlet we provided for you, but clearly you did not read it.
Opening up to page one, you will notice "Types of Service."
•Carry in: We will refer you to the nearest authorized repair center for service.
•Express shipping: We will provide prepaid shipping to and from our repair facility.
•On-site. We will do our best to repair your product at your home or workplace.
Under that it says "FOR CUSTOMER SERVICE" and it lists a website you can visit and a phone number you can call 24/7.
I regret to inform you that "Come into the store, throw a massive shit fit, and generally act like a Bitch on Wheels" is NOT listed anywhere in the pamphlet.
Moreover, since the product is less than a year old, it is still under warranty from HP. Therefore, you should have called HP first.
Lastly, there is no such thing as an "automatic replacement" warranty. Allow me to explain how EVERY warranty works EVERYWHERE:
1) Call in and describe the problem.
2) Attempt to resolve issue over the phone.
3) If that fails, the item will be sent out for repair.
4) If not repairable, it will be replaced.
5) (Our warranty) If the item is no longer available, we will send you a gift card so you can buy a new one.
Got that? Because there's going to be a test on this in a minute!
Now I do not give a hot-diggity-damn what the guy at the [Other] store allegedly told you. I have already explained how the real world of warranties works.
Oh? You are going to continue to yell and scream and try to make the manager cry? What's this? You're calling the other store to complain to them while you are still tying up a register my MY store?
I'll let Prof Crocker explain the last part: YOU FAIL! F! F! F!! F!!!!!! FAIRY GODPARENTS!!!
You FAILED the test, and must now surrender your shopping license.
Class dismissed (for now).
I <3 Fairly Oddparents muchly. 
you AND the horse you rode in on. If you think the price is too high, that's fine. By all means don't buy it. Since you obviously weren't paying attention when they covered this in kindergarten, allow me to explain: laughing at someone as if to say "you are STUPID for charging that much" is EXTREMELY rude! It's also incredibly shortsighted of you considering that I DO NOT SET PRICES! So stop barking up the wrong tree!
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