So after looking at the "Most Ridiculous Excuse for a Refund" thread, I thought I would post these gems from today.
I had two, count them, two, different people call in today (within 30 minutes of each other) to ask for credits on their accounts. Why, you may ask? Because they didn't know that calling outside of the US would be considered an international long distance call. One called the Bahamas and one called Canada.
Yes, my friends, I even pulled a Kara and quoted back to them what they were saying.
Me: "So you're saying that you weren't aware that calling a country outside of the United States of America would be considered an international call?"
Them: "NO! I DIDN'T KNOW!"
Maybe that beauty pageant chick from South Carolina wasn't so wrong. Americans do need maps.
I had two, count them, two, different people call in today (within 30 minutes of each other) to ask for credits on their accounts. Why, you may ask? Because they didn't know that calling outside of the US would be considered an international long distance call. One called the Bahamas and one called Canada.
Yes, my friends, I even pulled a Kara and quoted back to them what they were saying.
Me: "So you're saying that you weren't aware that calling a country outside of the United States of America would be considered an international call?"
Them: "NO! I DIDN'T KNOW!"
Maybe that beauty pageant chick from South Carolina wasn't so wrong. Americans do need maps.
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