Not sure if this is the right place for this! This letter appeared in today's Ask Amy colume:
Dear Amy: I read with interest the letter from "Fired," who was let go by her employers after an angry customer who sent a hostile tweet about her.
Having worked in human resources, I sincerely hope that before the company took such a harsh approach to this event, it got the employee's side of the story. We live in an era of knee- jerk reactions, and I agree, as Fired said, that we need to slow down and count to 10 before speaking. — Voice of Experience
Dear Voice: I agree completely.
http://www.denverpost.com/askamy/ci_17491418
Dear Amy: I read with interest the letter from "Fired," who was let go by her employers after an angry customer who sent a hostile tweet about her.
Having worked in human resources, I sincerely hope that before the company took such a harsh approach to this event, it got the employee's side of the story. We live in an era of knee- jerk reactions, and I agree, as Fired said, that we need to slow down and count to 10 before speaking. — Voice of Experience
Dear Voice: I agree completely.
http://www.denverpost.com/askamy/ci_17491418
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