ok so guy calls in for a location that has a 3 night minimum stay requirement.
sc- I need a room at the (hotel) for next tuesday and wednesday
me- I'm sorry, but that location has a 3 night minimum stay
sc- but I only need 2 nights
me- i'm sorry, but that location does not allow stays less than three nights, if you'd like I can find a location close by that allows shorter stays?
sc- no I'll just book it online the website will let me book it.
me- ok, and was there anything else I can assist with?
sc- no, bye
*click*
ten minutes later
me- thank you for calling the (city) reservation office, this is smileyeagle speaking, how may I help you?
sc- yeah, there is something wrong with your website, it shows availability for 3 nights at (hotel) but won't show me what's available for 2 nights
hey, I know this guy
me- yes, that is because that location has a 3 night minimum stay, the website will not allow stays that do not meet that minimum stay requirement.
sc- well, you're a human, you can override the computer, can't you.
me- 2 things, no because the same program that tells the website you can't reserve is the same software saying I can't reserve. 2nd, even if I could I'm not going to risk my job over something stupid like a minimum stay requirement.
sc- well what if I said if you don't give me the 2 nights I'd call a competitor?
me- would you like their phone number?
sc- why would you do that?
me- because half the hotels in the area owned by the same parent company and I'll get paid one way or the other... the rest of the companies won't have availability, trust me I've heard too many people calling me because the hotel they normally stay at is sold out.
sc- fine book me three nights
me- certainly
it's not often that I get to pwn a caller, but it is so sweet when I do.
sc- I need a room at the (hotel) for next tuesday and wednesday
me- I'm sorry, but that location has a 3 night minimum stay
sc- but I only need 2 nights
me- i'm sorry, but that location does not allow stays less than three nights, if you'd like I can find a location close by that allows shorter stays?
sc- no I'll just book it online the website will let me book it.
me- ok, and was there anything else I can assist with?
sc- no, bye
*click*
ten minutes later
me- thank you for calling the (city) reservation office, this is smileyeagle speaking, how may I help you?
sc- yeah, there is something wrong with your website, it shows availability for 3 nights at (hotel) but won't show me what's available for 2 nights
hey, I know this guy
me- yes, that is because that location has a 3 night minimum stay, the website will not allow stays that do not meet that minimum stay requirement.
sc- well, you're a human, you can override the computer, can't you.
me- 2 things, no because the same program that tells the website you can't reserve is the same software saying I can't reserve. 2nd, even if I could I'm not going to risk my job over something stupid like a minimum stay requirement.
sc- well what if I said if you don't give me the 2 nights I'd call a competitor?
me- would you like their phone number?
sc- why would you do that?
me- because half the hotels in the area owned by the same parent company and I'll get paid one way or the other... the rest of the companies won't have availability, trust me I've heard too many people calling me because the hotel they normally stay at is sold out.
sc- fine book me three nights
me- certainly
it's not often that I get to pwn a caller, but it is so sweet when I do.
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