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First SC of my graveyard shift

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  • First SC of my graveyard shift

    ok this incident may make me change my sig back to the quote about inflatable rooms

    so to set the stage, it is 6:45am and I'm just desperately watching he clock because I've been working sense 4 in the afternoon the day before... when in walks this group of 3 black (yes, the race is important, trust me on that) gentleman.

    I'll be honest, my first though was oh shit... because as soon as I saw them come in the front doors I knew they wanted to do a walk in which is a royal pain in the ass to do in the morning, I don't want to actually do anymore work I want to be able to sit and look pretty for 15 minutes, and most importantly the only room I have that has 2 beds is a king with pull out sofa.

    sc- a fine wine that's divine anytime
    me- every good wine needs a cracker
    (cookies for the reference)
    M- cool regular... who by the way, is black
    cw- i'm so sorry you had to deal with this

    me-good morning, how can I help you
    sc- yeah, we'd like a room, 2 queens smoking
    me- I'm sorry we don't have smoking rooms and I'm pretty sure we're out of 2 queens let me double check on that.
    *smiley checks inventory, sees there are no rooms with 2 queens, checks the rooms sold list just to be sure that indeed just as many rooms with 2 queens have been sold as are in the hotel, yup... damn*
    me- i'm sorry, but I don't have any rooms with 2 queens, best I could do is either an upgraded king at $89 and bring in a rollaway bed for an extra $10 or do a suite with king and pull out for $109
    sc-no, last time I was here it was only $69
    me- yes sir, if I had standard rooms available it would be $69, however I don't have standard rooms available.
    sc2- why is this so difficult cracker, we don't want no upgrade, we just want a standard with 2 queens
    oh no, he did not just go there
    me- I understand, but I do not have standard rooms available at this time.
    sc-where's the manager at?
    me- I am the manager on duty i just LOVE saying that
    sc- as a manager then you should be able to find us a standard room
    me- only if I bump another guest which I am both unable and unwilling to do.
    sc- well who does have the authority?
    me- that would be the general manager, but she will also be unwilling to bump someone and there is no way I'm disturbing her on saturday morning over a none issue, what we have available is what we have available.
    sc- i bet if I was white you could find me a room.
    me- yes, if you were white I could find you a room either with an upgraded king and rollaway or a king suite with pullout sofa, my inventory doesn't discriminate and neither do I, everything is first come first serve.
    *almost as if on cue, enter M into the lobby*
    me- good morning M
    M- good morning smiley, hey do you think you could get my reservation extended, I just found out I need to check out on Tuesday instead of Monday.
    me- sure thing, I'm a little busy right now, but I'll take care of that before I leave.
    M- thanks, just leave a note or something under the door if I end up having to change rooms.
    sc- (realizing that maybe just maybe it's not a race thing) fine, how much for checking in now checking out monday morning.
    me- Ok, so that would be tonight and tomorrow night, I won't charge anything for early check in, so room and tax would come to (can't remember the exact number, but just above $200).
    sc- wait, that's way too expensive, how much would 2 night be checking out tomorrow.
    me- that would be (just over $100)
    sc- but I really need to stay until monday, what was that total?
    *lather, rinse, repeat*

    sc- fine, I guess we'll have to go somewhere else
    thank you, there is a God

    so anyway, I finish with extending M's reservation, was able to keep him in the same room, he should like that, and when my replacement comes in goes over the stickies for the day (our important notes are left as stickies). I go, I clock off, I go over to the breakfast area to get my daily bagel with cream cheese and I overhear this

    cw- good morning, how can I help you?
    sc- yeah, I need a room with 2 queens non smoking for tonight and tomorrow.
    cw- I'm sorry, but I no longer have rooms with 2 queens available.
    sc2- at least the cracker was willing to double check before just saying no and refusing to help us.
    sc3 (who had remained silent up until now)- it's too bad he isn't here to show her how to do her job.

    at that point I fled out the back way to avoid them
    and what do you bet that despite the whole time they are calling me cracker they will go home and tell friends about how I'm the one who is the racist because I couldn't find them a room that doesn't exist
    If you wish to find meaning, listen to the music not the song

  • #2
    Hm, I experianced this before. But I actually went up to the idiots and told them to leave because at this point, they were harrassing the clerk. Good times... It's fun to kick people out.
    Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

    Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

    Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

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    • #3
      cw- good morning, how can I help you?
      sc- yeah, I need a room with 2 queens non smoking for tonight and tomorrow.
      cw- I'm sorry, but I no longer have rooms with 2 queens available.
      sc2- at least the cracker was willing to double check before just saying no and refusing to help us.
      sc3 (who had remained silent up until now)- it's too bad he isn't here to show her how to do her job.
      Gah, what a bunch of muther-f****** shits.
      Time! Time! Time is what turns kittens into cats.

      Don't teach me a lesson; all I learn is that you are an asshole.

      I wish porn had subtitles.

      Comment


      • #4
        Quoth smileyeagle1021 View Post
        sc- a fine wine that's divine anytime
        me- every good wine needs a cracker
        (cookies for the reference)
        That would be Sweeeeeeet Daddy D! Ah, Jeff Dunham.

        I'll take those cookies now, please.
        "Even arms dealers need groceries." ~ Ziva David, NCIS

        Tony: "Everyone's counting on you, just do what you do best."
        Abby: "Dance?" ~ NCIS

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        • #5
          What SC3 said reminds me of one incident. Guy wants to use a database. He asks me "What does "in-library use" mean?" I tell him it means he can use that database in the library (oppose to the same database that you have to use remotely because it says "remote-users only".

          Anyway, it tells him he can download 10 items at a time. He asks me to fix that, because before it lets him do 50 at a time. I tell him it's nothing I can fix, it's something the company we that sells the service to us does. He kept on repeating, "you don't know how to do your job."
          Time! Time! Time is what turns kittens into cats.

          Don't teach me a lesson; all I learn is that you are an asshole.

          I wish porn had subtitles.

          Comment


          • #6
            As soon as you heard yourself called cracker, you should have thrown them out on their asses.

            racism is intolerable, whether it's black or white. And people of color are known to pull the race card pretty often when they don't get their way.

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            • #7
              Quoth AdminAssistant View Post
              That would be Sweeeeeeet Daddy D! Ah, Jeff Dunham.

              I'll take those cookies now, please.
              Oh. My. Goddess. I don't really like ventriloquists at all, but Jeff Dunham is absolutely hilarious! They were running one of his shows on Comedy Central the other night and I about fell off the couch laughing. Not to mention not being able to breathe from laughing so hard.
              It's floating wicker propelled by fire!

              Comment


              • #8
                Quoth texasbelle5 View Post
                As soon as you heard yourself called cracker, you should have thrown them out on their asses.

                racism is intolerable, whether it's black or white.
                . ~nods~
                A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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                • #9
                  Quoth Evil Queen View Post
                  It's fun to kick people out.
                  Oh! Kick people out? So that's where I've been going wrong
                  I am the nocturnal echo-locating flying mammal man.

                  Comment


                  • #10
                    Racists don't believe they are begin racist by calling other races racist terms. If that makes sense.

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                    • #11
                      I suppose you'd get in trouble for "finding" them a nonexistant room then sending them on a wild goose chase looking for it.

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                      • #12
                        Quoth jerkface11 View Post
                        I suppose you'd get in trouble for "finding" them a nonexistant room then sending them on a wild goose chase looking for it.
                        why yes sir, it looks like room 251 is available
                        ( the highest room number is 250)
                        If you wish to find meaning, listen to the music not the song

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