One of my pet peeves is when I call a person to inform them of changes in their service call and other than the "hello" they throw out when they answer - there is no other acknowledgement.
ME: I'm just calling to inform you that we had quoted an arrival time of 1:30 for your service. The station provided us with an arrival time that is closer to 2:00.
THEM: .......
ME: Hello?
THEM: .......
ME: Hello?
THEM: ......................... okay.
WOW! Man, did you have to look that up? Are you actually the terminator and had to check your data base for the appropriate response?
ME: I'm just calling to inform you that we had quoted an arrival time of 1:30 for your service. The station provided us with an arrival time that is closer to 2:00.
THEM: .......
ME: Hello?
THEM: .......
ME: Hello?
THEM: ......................... okay.
WOW! Man, did you have to look that up? Are you actually the terminator and had to check your data base for the appropriate response?
Comment