I just want to understand

[vacation_rentals_suck]

A gust calls in and the conversation went like this:

Me: thanks for calling our company, this is Dave, how may I help you?

Guest: Yea Dave, I just checked in and I dont see a welcoming mint on the pillows. Is that something you usually provide?

Me: No but I will be happy to send you some mints if you like

Guest: No, I am just trying to get a better understanding of how your company works. I am just curious as to why you dont put welcoming mints on the pillows. I used to come here all the time and there was always welcoming mints. I am just really confused here.

Me: ok so you dont want me to send welcoming mints?

Guest: No I can go to the store and get mints. I just want to understand why you dont provide them. I mean it would be a very iniviting feature.


Me: I am not sure why we dont provide them

Guest: well I am just really confused. You used to proivide them and now you dont. Surely everyone must be calling you about this

Me: No ma'am you're the first one

Guest: well I dont think you're telling the truth

Me: Ok ma'am how can I help you?

Guest: I guess you cant or you just cant be bothered helping me. I guess I will have to just make do. Might I suggest you tell people when they book that you no longer offer welcoming mints.

Me: I will let management know

The worst part was this lady had a real nasally voice. Irritating

[Phantasm]

Argh... I've met people like that before. I think for some of them; this customer in particular; the nasally part come from the fact that so much extra air is allowed to pass through their empty cranium before reaching the nose.

[Leopardmadcat]

I would be surprised to find a mint (or anything else) on a hotel pillow these days, with all the paranoia about allergies and such. Even shampoos and such have disappeared from the bathrooms... (and I'm not talking 5 finger discounts via the occupants!).

[zigcat]

Dude, let me get this straight. Mints. She's bitching about mints. How fucking petty can you be? And the worst kind of petty in refusing to accept your offer to send up some mints just so she could maintain her pettiness.

Welcoming feature?
How about a clean room, nice bed, climate control etc..
I mean I feel like I'm stating the obvious here.

Good god, stuff like this pisses me off to no end.

Guest: Might I suggest you tell people when they book that you no longer offer welcoming mints.

Might I suggest you reexamine your priorities....bitch.

[Bagga]

I find this situation so hilarious that I am convinced it was a prank call...

Guest: Might I suggest you tell people when they book that you no longer offer welcoming mints.

Me: Of course, I will do that madam. Should I also state that we don't offer free bathrobes, baskets of fruit, breakfast in bed, a selection of daily newspapers from every large city, freelance whores wandering the corridors all night, and so on, ma'am?






FFS What organisation is ever going to mention anything that is the slightest bit negative about the service they provide?

[morgana]

Guest: Might I suggest you tell people when they book that you no longer offer welcoming mints.

Me: Of course, I will do that madam. Should I also state that we don't offer free bathrobes, baskets of fruit, breakfast in bed, a selection of daily newspapers from every large city, freelance whores wandering the corridors all night, and so on, ma'am?

There goes Rule #1!

I would love for someone to do something like this and record the resulting record-shattering CBF.

[scroob]

[QUOTE=vacation_rentals_suck;379072]A gust calls in

you must have very talented hurricanes there. how on earth did u get a gust of wind to call you?

[Crazeyal]

Just.. wonderous... Entitled Bitch simply doesn't want to THINK about getting something... She wants you to KNOW she's unhappy about it and do something about it .. BEFORE IT HAPPENS!!! Hmm something you have no control over, were willing to fix, and just.. GAH!!

[MyEccentricHell]

Mints?!?!

[Sheldonrs]

"I'm very sorry Ma'am but the mints kept getting eaten by the tarantulas so we stopped providing them yesterday"

[Music Mo-Gal]

The phrase "welcoming mints" is really cracking me up! I'm getting a visual of dancing candies singing "Welcome to our hotel!"

But seriously...I've only ever stayed at one hotel that put chocolates on the pillows. ONE. And mints? Never!

[Mordecai]

So she's bitching about mints, turns them down when you offer to send some up to her, and then continues complaining about how you supposedly refuse to hand out mints to the guests? WTF?!

[depechemodefan]

Let me offer a SC translation of the situation:

SC: Wait, they don't have anymore mints! What's next, no more tv?! No more bed side radio clocks?! No more free Newsweek!?

I mean, mints! Not like the end of the world not getting them. My local mexican restaurant stopped giving the leche dulce candies at the end of the meals. You have to buy them now. If I thought it was sucky (well, actually, it was), I would write to the company. I might ask the manager about it, but I wouldn't act like that SC who was going on about the mint.

[Irving Patrick Freleigh]

you must have very talented hurricanes there. how on earth did u get a gust of wind to call you?

IMO, the term "gust" is appropriate since this caller sounds like a big bag of wind.

Guest: No I can go to the store and get mints. I just want to understand why you dont provide them. I mean it would be a very iniviting feature.

"Actually, we've phased out the welcoming mints in favor of other inviting features, such as changing the sheets, cleaning the vomit off the floors, and vacuuming the pubes off the floors."

Shit, she could be staying at a raunchy place such as this instead and welcoming mints on her pillows would be the least of her concerns.