Quoth technical.angel
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I have a Mac. No "Start Button". Just a pretty apple with a bite taken out of it.
Then again, I'm one of those pleasant-to-deal-with tech customers that calls up only after I've written down eveything that's going wrong, the steps it took to get the error, my system/OS/software versions/any other settings that might be relevant, and have Googled the problem to see if it's something I can solve on my own. When given directions I can follow them without having to have my hand held through every step.
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