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Funny thing about SC's, they don't think we remember them. Or they get mad when we don't, one or the other. But the perpetual one that makes me laugh is the woman who every week pretends it is her first time at the lab. She waits till we are slammed and EW's all over the place. Or wants us to hold her hand through ordering prints, filling out envelopes or using the computers. Last time she was in she shoved her memory card from her camera in to the slot so hard it broke the back of the slot even as we were telling her to stop.
We aren't allowed to ban her or make her pay the damages but today I got a tiny bit of satisfaction. We close at 8 on sundays for pick up but we stop printing an hour earlier so we can get all the orders finished packed and still give us time to clean and wait on customers till we close. 7 had just hit and I told the last woman on one of or kiosks that when she finished I would shut it down, to not let anyone else use it, just tell me when she was done and I would pack up her instant prints. I hear a few minutes later in a familiar voice "she said it was okay." Since I am the only woman working Sunday night she must have meant me which is none too bright. They call me "the mean one" for a reason. So I walk back over see precious brat at the kiosk preparing to start an order. Now i wait till the very last print of the others woman's order drops into the catch slot and I shut off the switch on the back of the machine and scoop up the customers prints and put them in an envelope and ask her to follow me to thE check out.
To my perpetual pain I say, "I am so sorry but we stop printing at 7 [it is 7:15 at this point) and the machine is shut off for the night. (like every other Sunday that you try this)."
The EW woman squeaks, "But I only need 10 prints and this is my first time here! You should make an exception for a new customer."
"Sorry I am not allowed."
New? She had come in 45 minutes earlier and picked up a custom order, reprints which cost us more than we made on the project and 4 rolls of damaged film she left in her car that we technically can't charge development on even though we did develop them because none of the pictures turned out. And I cringed as she walked in because if she isn't EW she needs massive help on the simplest tasks.
At least I got to stop her before she damaged another machine. (Sundays she also pokes the off machines and screams "Why won't these work!" every Sunday after they are shut off but before we are allowed to leave. And she is always amazed I recognize her every week and say, "They are off at 7 just like last week and the week before." There are not many cross eyed, dye jobbed, pidgen toed women with 3 kids who would be dim enough to do the same dumb thing 12 weeks in a row and not figure out the hours of operation on a business apply to EVERYONE.
We aren't allowed to ban her or make her pay the damages but today I got a tiny bit of satisfaction. We close at 8 on sundays for pick up but we stop printing an hour earlier so we can get all the orders finished packed and still give us time to clean and wait on customers till we close. 7 had just hit and I told the last woman on one of or kiosks that when she finished I would shut it down, to not let anyone else use it, just tell me when she was done and I would pack up her instant prints. I hear a few minutes later in a familiar voice "she said it was okay." Since I am the only woman working Sunday night she must have meant me which is none too bright. They call me "the mean one" for a reason. So I walk back over see precious brat at the kiosk preparing to start an order. Now i wait till the very last print of the others woman's order drops into the catch slot and I shut off the switch on the back of the machine and scoop up the customers prints and put them in an envelope and ask her to follow me to thE check out.
To my perpetual pain I say, "I am so sorry but we stop printing at 7 [it is 7:15 at this point) and the machine is shut off for the night. (like every other Sunday that you try this)."
The EW woman squeaks, "But I only need 10 prints and this is my first time here! You should make an exception for a new customer."
"Sorry I am not allowed."
New? She had come in 45 minutes earlier and picked up a custom order, reprints which cost us more than we made on the project and 4 rolls of damaged film she left in her car that we technically can't charge development on even though we did develop them because none of the pictures turned out. And I cringed as she walked in because if she isn't EW she needs massive help on the simplest tasks.
At least I got to stop her before she damaged another machine. (Sundays she also pokes the off machines and screams "Why won't these work!" every Sunday after they are shut off but before we are allowed to leave. And she is always amazed I recognize her every week and say, "They are off at 7 just like last week and the week before." There are not many cross eyed, dye jobbed, pidgen toed women with 3 kids who would be dim enough to do the same dumb thing 12 weeks in a row and not figure out the hours of operation on a business apply to EVERYONE.
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