I remember having to call Visa once after a similar situation.
I forget the whole details, but the call basically went like this:
V: Thank you for calling Visa Merchant Care line, may I have your merch id?
M: rattles off a series of numbers and letters.
V: Ok, I've got you. What's the difficulty?
M: Got a customer (she yells something aloud that even the poor Visa girl can hear) that's refusing ID.
V: Have you checked the card's signature?
M: Can't. It's cut off.
V: What?
M: Cut off. Looks like they took a razor to it.
V: Ohkay...Did you ask for ID?
M: Yes.
V: And?
M: Refused.
V: Ok...Uh...hang on. (Gets put on hold)
About this time, the lady starts this rant about "black helicopters" and how the govt is out to get you, and how she'll have my job if I don't complete this sale...you know the rant.
V: Still there?
M: Yeah. Not going anyplace soon. Whatcha got for me?
V: Take the card and destroy it.
M: WTF?
V: We've notified the (city) police. They'll be there shortly. Take the card and destroy it. And, put her on the line.
I handed the phone over, and walked into the office. With a nice snip, the card was destroyed, and after the police arrived; I learned something rather curious.
Look at the back of any Visa or Credit type card. You'll see a fine print there that says that while you (the cardholder) carry the card, it's not yours to keep. At any time, the owner (visa or who ever) can revoke the card, request it taken, or,as in my case; order it destroyed on the spot.
I never found out why they had me do it, but I suspect she'd been up to something. Especially for them to call the cops.
I forget the whole details, but the call basically went like this:
V: Thank you for calling Visa Merchant Care line, may I have your merch id?
M: rattles off a series of numbers and letters.
V: Ok, I've got you. What's the difficulty?
M: Got a customer (she yells something aloud that even the poor Visa girl can hear) that's refusing ID.
V: Have you checked the card's signature?
M: Can't. It's cut off.
V: What?
M: Cut off. Looks like they took a razor to it.
V: Ohkay...Did you ask for ID?
M: Yes.
V: And?
M: Refused.
V: Ok...Uh...hang on. (Gets put on hold)
About this time, the lady starts this rant about "black helicopters" and how the govt is out to get you, and how she'll have my job if I don't complete this sale...you know the rant.
V: Still there?
M: Yeah. Not going anyplace soon. Whatcha got for me?
V: Take the card and destroy it.
M: WTF?
V: We've notified the (city) police. They'll be there shortly. Take the card and destroy it. And, put her on the line.
I handed the phone over, and walked into the office. With a nice snip, the card was destroyed, and after the police arrived; I learned something rather curious.
Look at the back of any Visa or Credit type card. You'll see a fine print there that says that while you (the cardholder) carry the card, it's not yours to keep. At any time, the owner (visa or who ever) can revoke the card, request it taken, or,as in my case; order it destroyed on the spot.
I never found out why they had me do it, but I suspect she'd been up to something. Especially for them to call the cops.
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