A co-worker of mine is a magnet for vile customers. She told me that today she was out in the garden center on a phone call with a customer who was describing something they were looking for. Apparently an old man walked by and she was too occupied with the call to give the usual spiel. She told me she quietly said hi, but maybe it wasn't heard. Anyway, an old lady out in the garden center felt the old man was slighted and promptly became enraged.
"I CAN'T BELIEVE YOU DIDN'T ACKNOWLEDGE HIM!! YOU SHOULDN'T EVEN HAVE THIS JOB!! YOU'RE A TERRIBLE PERSON!! GET ME YOUR MANAGER OUT HERE RIGHT NOW!!"
She tried to get a word in edgewise.
"NO, DON'T YOU TRY TO TALK WHEN I'M SPEAKING TO YOU!!"
My co-worker has a fiery temper and it was taking a LOT of strength to not flip out on this woman. So her lip started quivering.
"DON'T YOU DARE START CRYING NOW!! DON'T YOU EVEN DARE!!"
The manager comes out. Asks bitch if he can help her.
"No, I think we have everything here settled! DON'T WE, Karen?" (Not her real name, changed for the story. The old bag read it very loudly and pointedly off her name badge).
The manager asked what happened because he saw that K was very shaken up. She explained to which the boss said, "What a bitch!" So at least she's not going to get in trouble or anything. But of course nobody else was out in the garden center while this was going on who could have stood up for K and told the old bitch to shut the hell up.
"I CAN'T BELIEVE YOU DIDN'T ACKNOWLEDGE HIM!! YOU SHOULDN'T EVEN HAVE THIS JOB!! YOU'RE A TERRIBLE PERSON!! GET ME YOUR MANAGER OUT HERE RIGHT NOW!!"
She tried to get a word in edgewise.
"NO, DON'T YOU TRY TO TALK WHEN I'M SPEAKING TO YOU!!"
My co-worker has a fiery temper and it was taking a LOT of strength to not flip out on this woman. So her lip started quivering.
"DON'T YOU DARE START CRYING NOW!! DON'T YOU EVEN DARE!!"
The manager comes out. Asks bitch if he can help her.
"No, I think we have everything here settled! DON'T WE, Karen?" (Not her real name, changed for the story. The old bag read it very loudly and pointedly off her name badge).
The manager asked what happened because he saw that K was very shaken up. She explained to which the boss said, "What a bitch!" So at least she's not going to get in trouble or anything. But of course nobody else was out in the garden center while this was going on who could have stood up for K and told the old bitch to shut the hell up.
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